We are looking for an experienced Claims and Underwriting Administrator to join our Insurance team. This role will be based at our Head Office in Cape Town.
§ Strong analytical ability to register claim from start to finish
§ Appoint Service Providers/Loss Adjustors/Assessors/Structural Engineers
§ Authorise or reject a claims within mandate
§ Excellent communication skills to liaise with clients, administrators, and stake holders
§ High attention to accuracy and detail
§ Policy amendments, changes, fulfilment and annual reviews
Qualifications & Requirements
§ Matric/Grade 12
§ RE 5 certification
§ NQL4 or NQL5 (Short term insurance)
§ Minimum 5 years’ experience in short term claims and underwriting
§ Experience in high call centre environment – Inbound and outbound
§ Proficiency in Outlook, Word, Excel
Experience
§ Short Term Claims - Essential
§ Underwriting exposure
Core Strengths
§ Ability to work both independently and within a team
§ Meeting daily and month deadlines consistently
§ Positive attitude and professional execution
§ Strong time management and KPI achievement
§ Effective telephone techniques and great listening skills
§ People-oriented personality
Hundreds of thousands of homeowners have trusted us with their dream of home ownership, and that’s why we are South Africa’s leading experts in home loans. Let us help you get started and get pre-qualified with ooba Home Loans today.
