By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies
Certified as a Great Place to Work®
Fortune Best Workplaces in Financial Services & Insurance
Claims Technician
Be the calm voice claimants rely on to get their lives back on track.
As a Claims Technician in our Agriculture and Rural Network (ARN) team, you will manage claims from theinitialreport through to settlement. You will take ownership of each claim,makingdecisions and working closely with suppliers, contractors, and other stakeholders to find the best outcome for the customer.
You willbenefitfrom access to advanced digital tools, including video technology, which will help you assess properties remotely and collaborate with suppliers during the claims process.
Your main responsibilities will include being the single point of contact for customers and suppliers, managing claims and related information, overseeing supplier projects, and controlling costs and payments. You will be expected to deliver high technical standards while keeping the customer experience at the forefront.
We are looking for someone who is a strong communicator, self-motivated, and well-organised. You should be flexible, open to change, and enthusiastic about using industry-leading technology.
This is a rewarding role within a supportive and friendly team, offering great opportunities for career development. Ifyou’repassionate about delivering excellent service and keen to grow,we’dlove to hear from you.
Experience in managing claims across multiple clientsPreviousexperience in aclaimsenvironment is essential.This can be from any type of insurance property claims.
Excellent communication skills You will interact with policyholders, insurers, contractors, and other stakeholders.You’llneed to explain complex details clearly and negotiate fair settlements for all parties involved.
Qualifications Chartered Institute of Loss Adjusters' Cert CILA qualification isan advantage but notessential.
The skills that will be developed once working:
We will provide all the Sedgwick specific training you need to thrive in this role
We can support you with professional qualifications and development
Remuneration & more
Competitive salarytaking into accountskills,experienceand qualifications
A Self Invested Personal Pension Scheme(SIPP)
Holiday allowance of 25 days plus bank holidays
Flexible workingfrom our office or your home
Health & support
Private healthcare plan (including pre-existing conditions)
Life assurance
Employeeassistanceprogramme for employee wellbeing
Wellbeing and digital GP apps
Group Income Protection
Other benefits
Voluntary flexible benefits – green car scheme, health assessment, travel insurance, dental cover, cycle to work scheme, season ticket loan
Discounts on various products and services
At Sedgwick, not only will you be working behind the scenes for some of the UK's most trusted insurance brands helping to resolve millions of claims every year,you'llalso be an architect of tomorrow's insurance landscape with Sedgwick University. Our proprietary offering is the most comprehensive training and development program in the industry with more than 15,000 courses on demand, training specific to roles, and opportunities to continue your formal education – all available to you starting from your very first day.
You'lljoin a community passionate about making a difference, where every role contributes to a larger mission; protecting people and businesses. Thisisn'tjust a job;it'san opportunity to shape the future of insurance.
Thinkwe'dbe a great match? Apply now – we want to hear from you.
Ifyou’reunsure whether you have all the skills needed thendoapply – we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between.
Not only that,we areproud to have azero tolerancepolicy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.
After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).
Sedgwick is an Equal Opportunity Employer.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.
Sedgwick is the world’s leading risk and claims administration partner, helping clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape.
