Job Description

Company Details

Berkley Luxury Group is an operating unit of W.R. Berkley Corporation, one of America’s largest commercial lines writers in the United states. At Berkley Luxury Group we offer tailored, all-inclusive insurance solutions for luxury condo, co-op, rental properties and fine dining restaurants.

Berkley Luxury Group has been a mainstay in the commercial real estate and hospitality business since 1986. We specialize in luxury condominiums, cooperatives, and apartments in the habitational space, Class A Office buildings and fine dining restaurants in the hospitality space. BLG maintains a standard of prompt and fair settlement of claims, and endeavors to treat insureds and brokers in a partnership-like manner.

BLG has developed a strategic plan to grow their success by expanding their footprint geographically and adding complementary products. At BLG there is a shared vision to be the best option for its customers. We aim to provide comprehensive insurance solutions, use enhanced data and technology to make more informed decisions and rely on a field-based underwriting, claims and loss control model to be closer to our customers and brokers. Our goal is to provide superior services and products to these unique businesses.

At Berkley Luxury Group, our employees are our most important asset. We recognize that if we properly support and develop our employees, they will become our primary sustainable competitive advantage and the key to achieving success. As such, we have created a high performing culture incorporating our values into work practices, policies, and processes to foster, reinforce and sustain an environment where employees share a strong sense of purpose, commitment, and motivation to meet and exceed their goals.

As a Berkley company, we enjoy operational flexibility that allows us to deliver quality coverage solutions. W. R. Berkley Corporation, and all member insurance companies, are rated A+ (Superior) by A.M. Best Company and carry Standard & Poor’s Financial Rating of A+ (Strong).

The company is an equal opportunity employer.

Responsibilities

Berkley Luxury is seeking a Senior Claims Specialist to join our team! This role is located is our new Parsippany NJ office.

As a Claim Specialist, you will manage a wide range of commercial lines casualty claims, focusing on developing and implementing effective resolution strategies while delivering exceptional customer service.

In this role, you will ensure high-quality claims handling through investigation, accurate analysis of coverage and liability, precise damage assessment, and resolution of claims, including those in litigation.

As a key member of the casualty team, you will also help foster a culture of accountability, collaboration, continuous learning, and proactive performance improvement—contributing to both departmental excellence and the overall success of the company.

• Conduct thorough investigation and expert analysis of claims facts to determine coverage, liability, and applies appropriate legal concepts to evaluate damages and recommend appropriate course of action.
• Analyze and interpret policy language and case law in conjunction with specific loss facts to reach appropriate coverage decisions and write appropriate coverage correspondence in compliance with state statutes and regulations.
• Demonstrate a strong sense of urgency in promptly conducting comprehensive claims investigations to assess damages and liability, establish accurate reserves, and actively pursue timely and appropriate resolutions.
• Prepare and present reports for management that accurately reflect loss development, potential/actual financial exposures, risk transfer, reserve adjustments, coverage issues, and claim resolution strategies.
• Resolve claims through negotiation, mediation, and arbitration with minimal assistance.
• Address inquiries from brokers and policyholders and provide superior customer service.
• Attend and participate in industry related conferences, seminars, and webinars and demonstrating a personal commitment to professional development.
• Ensure claims handling compliance and alignment with insurance regulations and Company policies.
• May participate in projects and other corporate initiatives such as audits, task forces, focus groups, etc.
• Other duties as required.

Qualifications

Education

• Bachelor's degree or equivalent experience
• JD degree a plus

Experience

• 5+ years of experience handling commercial general liability claims.
• Experience managing litigated claims and working with defense counsel.
• Proven track record of effective claims resolution and negotiation.

Technical Skills

• Strong knowledge of claims investigation techniques, liability assessment, and damage evaluation.
• Demonstrated expertise in legal processes and litigation management.
• Ability to interpret and apply policy language accurately.

Analytical & Decision-Making

• Demonstrated critical thinking and sound judgment in analyzing claims.
• Advanced analytical abilities to evaluate liability, quantify damages, and determine exposure.
• Proven capacity to make prompt, well-reasoned, and evidence-based decisions.

Communication & Interpersonal

• Excellent written, verbal, and presentation communication skills.
• Effective communicator with diverse stakeholders, including policyholders, claimants, attorneys, and internal teams.
• Strong negotiation skills

Organizational & Time Management

• Strong organizational skills with attention to detail.
• Effectively manages priorities and meets deadlines in a fast- paced environment.

Team & Culture Fit

• Takes ownership, shows initiative, and approaches problem-solving with a proactive mindset.
• Collaborative team player dedicated to achieving shared goals.
• Committed to continuous improvement and ongoing professional development.
• Supports and upholds the company’s commitment to equal employment opportunity.

Additional Company Details

The company is an equal opportunity employer. We do not accept any unsolicited resumes from external recruiting firms. The company offers a competitive compensation plan and robust benefits package for full time regular employees which for this role includes: Base Salary Range: $83,000 - $156,000 The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Eligible to participate in the annual discretionary bonus program. Benefits: Health, Dental, Vision, Life, Disability, Wellness, Paid Time Off, 401(k) and Profit-Sharing plans.

Sponsorship Details

Sponsorship not Offered for this Role