Claims Solutions Officer ensures that subrogation claims are evaluated in a fair and reasonable
manner within industry standards. They use imperial evidence and precedent settled judgments to actively
negotiate the extent of liability on a claim and seek maximum recovery of the company's losses. Ensures
that fronting claims are handled as outlined in the agreements between GGIL and the respective Fronting
Partner
Deliver Red Carpet Customer Service - contacting the claimant/producer/fronting partner and
providing regular updates at various points of the claims process.
Interviewing Insured/Third party claimants
Processing payments, Handling queries, Assessing of liability, Appointing adjusters, Negotiating
settlements, Setting Reserves Registering claims,
Responding to all correspondences within time stipulated in SOPs
Perform monthly and Zero reserve reviews of assigned claims
Deliver Red Carpet Customer Service - contacting the claimant/producer/fronting partner and
providing regular updates at various points of the claims process.
Negotiate fair settlement of Third Party Insurer's claims.
Review claim file and determine extent of liability and seek maximum subrogation recovery
Perform Quarterly Review of assigned claims
Processing of invoices from service providers, receipting of all recovery matters, reimbursements
of refundable excesses to Insureds.
Deliver Red Carpet Customer Service - contacting the claimant/producer/fronting partner and
providing regular updates at various points of the claims process
To settle claims promptly, efficiently, equitably and in accordance with all contract conditions
To settle all fronting claims within the SOPs and guidelines of each partner company
Perform Quarterly Review of assigned claims
CII Certificate or pursuing same
As a regulated entity with obligations under the Know Your Employee guidelines, a Certificate of Character is required.
The Claims Solutions Officer must possess a strong and positive work ethic with customer service oriented
acumen. Must have the ability to operate and contribute positively in a team-based environment and take
initiative as evidenced by the ability to self-manage, organize and prioritize work. The incumbent will
possess good written and oral communication skills including effective telephone skills. Demonstrate
superior organizational skills and the ability to effectively manage multiple priorities.
Same Posting Description for Internal and External Candidates
The construction claims consultants with a distinguished, over 30-year track record, Guardian Group, now a division of YA, specializes in surety bond claims, construction defects, property & casualty claims, construction claims management, construction management and environmental claims & advisory services. No matter the size or complexity of your claim, case or issue, and regardless of geography, Guardian Group was engineered from the outset to deliver a more robust, more efficient, more enduring service value. Our regional offices make it so the right team of construction claims consultants may be deployed swiftly and cost-effectively.
Guardian Group serves surety bond companies, insurance carriers, law firms, municipalities, building owners and others with an unprecedented combination of forensic claims investigations and technical construction & engineering expertise. Guardian's seasoned professionals operate out of offices in Los Angeles, CA (Torrance), Sacramento, CA, Baltimore, MD (Bel Air), Dallas, TX, Fort Lauderdale, FL, Denver, CO, Nashville, TN and Phoenix, AZ.
Today, working in concert with YA, we provide you an unmatched team of technical experts, with 500+ people serving clients across the country, in Mexico and in England.
We look forward to connecting with you!
