Job Description

About Cigna Healthcare

Cigna Healthcare is a global health service company dedicated to transforming healthcare. With roots in the U.S. and operations in over 30 countries, we serve more than 180 million customers and patients worldwide. Ranked 13th on the Fortune 500 in 2025, Cigna is recognized as one of the most trusted and influential names in the industry.

Our mission is to improve the health, well-being, and peace of mind of those we serve

Join our globally recognized brand, where trust, communication, and a positive culture are at the core of everything we do. Our leadership is consistent, approachable, and supportive—ensuring your well-being and work-life balance.

We’re looking for individuals who thrive in collaborative environments, are passionate about meaningful change, and want to grow in a company that puts people first At Cigna, you’ll be part of a purpose-driven team that values innovation, compassion, and impact. Whether you're shaping better care experiences or supporting customers through life’s key moments, your work will matter. Grow with us—and help shape the future of healthcare.

As a Claims Representative, you will assess, process, and adjust medical claims accurately and efficiently while ensuring compliance with company policies, quality standards, and service level commitments.

Reporting to the Claims Supervisor, you will work closely with global colleagues to deliver excellent customer outcomes and maintain the highest standards of confidentiality and accuracy.

Key Responsibilities

• Review, assess, and process medical claims accurately and within agreed turnaround times.
• Maintain accurate data entry across multiple systems.
• Apply analytical thinking and sound judgment when evaluating claims.
• Manage workload effectively while meeting quality and productivity targets.
• Escalate complex or unclear claims as appropriate.
• Identify opportunities to improve processes and efficiency.
• Communicate professionally with internal stakeholders.
• Support a positive, collaborative team environment.
• Adhere to confidentiality requirements when handling sensitive medical information.

What We're Looking For

Education

• Bachelor's Degree in Business, Healthcare Administration, Insurance, Finance, or a related field.

Language Skills

• Fluent in English.
• Additional languages such as French, Portuguese, Spanish, German, or Arabic are an advantage.

Key Skills

• Attention to detail and accuracy
• Analytical thinking and problem-solving
• Time management and organization
• Ability to work across multiple systems
• Adaptability and learning agility
• Collaboration and teamwork
• Customer focus
• Integrity and confidentiality

Why Join Cigna?

• Hybrid and multicultural working environment
• Comprehensive medical and wellbeing benefits
• Learning and development opportunities
• Career growth within a global organization
• Inclusive and supportive culture
• Opportunity to make a meaningful impact on customers' healthcare journeys

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourselfEMEA@cigna.com for support. Do not email SeeYourselfEMEA@cigna.com for an update on your application or to provide your resume as you will not receive a response.