Title: Claims Representative
State Role Title: Claims Representative
Hiring Range: Commensurate with Experience
Pay Band: UG
Agency: Attorney General & Dept of Law
Location: Office of the Attorney General
Agency Website: https://www.oag.state.va.us/
Recruitment Type: General Public - G
Job Duties
A unique opportunity exists to work in the Virginia Office of the Attorney General, Financial Recovery Section of the Civil Litigation Division. We offer the opportunity of public service, work-life balance, and an attractive compensation package inclusive of paid time off, paid holidays, health/dental/life insurance, retirement, and more.
The mission of FRS is to advance the interests of the taxpayers of Virginia by providing legal advice and services to appropriately, cost-effectively, and aggressively secure recoveries on civil claims in favor of the Commonwealth of Virginia. The position contributes to the section’s mission by providing legal support within the Judgment Enforcement Unit but may also involve prelitigation support as well as preparing Warrants in Debt and scheduling dockets in general district courts. The position assists in using judgment enforcement tools to collect judgments on delinquent accounts receivable arising from the provision of state goods and services, tort claims resulting from damage to state property, and more. The position is the primary contact for pro se debtors and defendants and participates with legal counsel in every phase of recovery, including pre-litigation, litigation, and judgment enforcement. Essential tasks include investigation, preparing garnishments, and may also include issuing legal demands for payment; negotiating settlements and payment plans; preparing legal documents, including warrants in debt, for filing in various state courts; preparing garnishments; responding to inquiries from client agencies, debtors, insurers, attorneys, and court personnel; and maintaining document and file control.
Minimum Qualifications
Additional Considerations
The preferred candidate will have a minimum of three years of experience providing support in a debt collection, plaintiffs’ litigation, or insurance defense firm; experience with JST Collectmax software or similar case management database software is preferred.
Special Instructions
Kindly utilize the Virginia Jobs website (https://www.jobs.virginia.gov) to submit your application. Applications sent to the Recruitment email address will not be reviewed for the hiring process. We do not entertain phone calls or emails inquiring about application status; instead, please login to the PageUp/RMS system for updates on your application's status.
Contact Information
Name: OAG Recruitment
Phone: 804-786-2071
Email: recruitment@oag.state.va.us
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
The Commonwealth of Virginia is located in the South Atlantic region of the United States. It was the 10th state to be admitted to the Union on June 25, 1788. Home to approximately 8 million residents, Virginia is the 12th most populous state in the United States. The capital is Richmond, and its most populous city is Virginia Beach.
The narrative history of the Commonwealth of Virginia often begins with the founding of Jamestown in 1607, near what is now modern day Williamsburg, Virginia. Jamestown became the first permanent English settlement in the New World, and the Virginia General Assembly, established on July 30, 1619, is now recognized as the oldest legislative body in the western hemisphere. When Virginia became a royal colony in 1624, the robust tobacco trade that had been developing in Virginia helped establish the American colonies as a powerful economic force. During the American Revolution, Virginia witnessed the final surrender of British forces at Yorktown and later became known as the birthplace of many revolution-era figures and future American presidents, including George Washington and Thomas Jefferson. To date, 8 United States presidents have been born in Virginia, more than in any other state.
The modern government of Virginia is nearly identical in structure to the federal government, and is divided into 3 branches, these being the executive, legislative, and judiciary branches. The Virginia General Assembly is comprised of the 100-member House of Delegates and the 40-member Senate. A governor and lieutenant governor are elected every 4 years. Governors cannot be elected to or serve consecutive terms. Virginia’s judicial system consists of the Supreme Court of Virginia and the Court of Appeals of Virginia, the Circuit Courts, and the lower General District Courts and the Juvenile and Domestic Relations District Courts. Virginia has 13 electoral votes in presidential elections, and possesses 11 seats in the U.S. House of Representatives.
