Outsource Access

Claims Negotiation Specialist

Outsource Access  •  $20k/yr  •  Remote  •  1 day ago
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Job Description


This is a remote position.


Are you the type of person who doesn't take "No" for an answer? Do you thrive in a debate? We are looking for a
Claims Negotiation Specialist

to act as the voice of our company.

You will pick up where our technical team leaves off. Once our estimators build the file,
You are the Closer.

Your job is to pick up the phone, engage with insurance adjusters, and ensure our clients get every penny they are owed.

We are not looking for roofing experts; we are looking for fearless communicators.

If you have a background in sales, collections, or customer retention, we can teach you the insurance policies. We can’t teach grit—you need to bring that with you.

Why This Role?

  • The Thrill of the Win:

    Every claim is a negotiation. You get to use logic, facts, and policy rights to turn a $10,000 offer into a $20,000 approval.

  • Clear Career Path:

    You will master the "Escalation Ladder," learning high-level negotiation tactics that apply to any industry.

  • Autonomy:

    You own your pipeline. As long as the results are there, you manage your own workflow.

What You Will Do

  • Pick Up the Phone:

    You are the frontline. You will call adjusters to present our findings and advocate for the scope of work.

  • Verbal Jiu-Jitsu:

    When an adjuster denies a valid line item, you don’t hang up. You use the data provided by our Estimators to explain

    why

    they are wrong and

    why

    they need to pay.

  • Climb the Ladder:

    If a Desk Adjuster stalls, you don't wait. You escalate the file to their Supervisor or the Insurance Agent to get movement.

  • Close the Loop:

    You manage the file until the final check is cut and the project is fully funded.


Requirements


What We Are Looking For

  • Resilience:

    You are comfortable with conflict. You remain professional and cool-headed even when the person on the other end is being difficult.

  • Agility:

    You can switch strategies mid-conversation. If "Strategy A" isn't working, you pivot to "Strategy B."

  • Sales/Collections DNA:

    You treat every claim like a deal that needs to be closed. You follow up relentlessly.

  • Coachability:

    You are eager to learn our specific "Process Flow." We have a winning formula; you just need the discipline to follow it


Benefits


Why You’ll Love Being Part of the Team

You’re not just taking a job — you’re stepping into a role where your growth, security, and peace of mind actually matter. Here is the total package we’ve built for you:

Your Wellness & Security

  • Health & Wellness — Covered:

    You get comprehensive HMO coverage with a top provider so you can focus on work without worrying about medical bills.

  • Security for the “What Ifs”:

    Our Group Life Insurance benefit gives you added protection — because your future (and your family’s) deserves a safety net.

  • Time to Recharge — Guilt-Free:

    We support your well-being with paid leave credits that allow you to rest, reset, and show up as your best self — at work and at home.

  • Support You Can Count On:

    We take care of all government-mandated benefits, so everything is handled properly and on time.

Your Financial Rewards

  • Performance Incentives:

    Bring results — and you’ll see it rewarded. Simple as that.

  • Premium Pay:

    When you put in the time, we honor it. You receive

    Overtime Pay

    for extra miles and

    Night Differential

    for supporting the team during late hours.

  • 13th Month Pay:

    A well-earned bonus to celebrate the results of your year’s effort.
Outsource Access

About Outsource Access

We exist to close the cultural gaps left by outdated offshore outsourcing models and to unlock smarter scaling for solopreneurs and small businesses. By combining the insight of our U.S.-based leadership with a world-class Virtual Assistant team, we help businesses scale faster—without the typical growth roadblocks.

Our solution is built specifically for entrepreneurs and business owners, addressing three major pain points:

Risk Management

Lack of Operational Knowledge

Overcoming Business Setbacks

With a strategic, end-to-end approach, we empower U.S.-based companies to grow efficiently and sustainably—with results that speak for themselves.

Industry
Consulting & Advisory
Company Size
201-500 employees
Headquarters
Atlanta, Georgia
Year Founded
2019
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