Job Description

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Department: Claims Management
Shift/schedule: Full Time (40 hrs/wk)

GENERAL SUMMARY

Works under the supervision of the Claims Management Manager and Assistant Manager. The Claims Management Correspondence Tech’s primary responsibility is to sort and deliver all mail, records, and paper correspondence that are handled by the Claims Management department. Organizing all transfers of the mail by either scanning or placing it in designated mailboxes. Mailing all paper claims and letters printed within the department. Tracking and ordering all office supplies used by the department. Performing all other duties as assigned.

QUALIFICATIONS

Education:

• High School Diploma or successful completion of an equivalent High School Exam required

Licensure:

• None

Experience:

• Two years of office/clerical experience preferred
• Basic typing, computer and office equipment skills preferred

JOB SPECIFIC DUTIES AND PERFORMANCE EXPECTATIONS

The following is a summary of the major job duties of this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Records arrival of mail for reference when needed.
2. Distributes, retrieves and sorts all mail for Claims Management Department into offices/practices and financial classes to prepare for scanning.
   
   
3. Scans mail into the system and distributes mail electronically to appropriate mailboxes.
   
   
4. Pulls electronic mail from insurance websites and distributes to proper offices/practices and financial classes.
   
   
5. Responsible for mailing all printed patient letters and printed claims to insurance.
   
   
6. Responsible for printing records and EOBs to match w/claims that are to be mailed.
   
   
7. Answers phones and retrieves electronic faxes, adhering to HIPPA regulations.
   
   
8. Monitors Claims Management Department telephone extensions with the assistance of the assistant manager and manager.
   
   
9. Covers PTO/schedule changes for other main Revenue Cycle Department Assistant.
   
   
10. Manages and orders office supplies for the Claim Management department.
    
    
11. Performs other duties as assigned.

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Southern Ohio Medical Center is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnicity, gender identity, or expression, genetic information, military status, national origin, race, religion, sex, gender, sexual orientation, pregnancy, protected veteran status or any other basis under the law.