Job Description

To manage the claims operations and grow and support the development of the business by ensuring claims are settled in an appropriate manner and within the agreed timelines

• Provide input into the development of the business area tactical strategy in achievement of the overall business strategy
• Develop and implement an area operational plan in achievement of Business objectives
• Take all necessary actions to ensure compliance with relevant statutory, legislative, policy and governance requirements in area of accountability
• Ensure implementation of relevant policies, governance and practice standards across the business
• Maintain expert knowledge on relevant legislative amendments, industry best practices and internal compliance procedures and requirements
• Ensure compliance is adopted in terms of systems and procedures as laid out by business
• Implement and provide input into the development of governance and compliance procedures and processes within area of specialisation and identify risks
• Plan and organise multiple work outputs by assigning priorities and continuously reviewing objectives and goal
• Understand and appropriately apply procedures, requirements, regulations, and policies related to specialised expertise
• Investigate, analyse and develop organisational best practices, ensuring and encouraging adherence to an operational framework of policies and procedures
• Participate in specialist communities of practice and contribute positively to own and organisational knowledge improvement
• Maintain expert knowledge on relevant legislative amendments, industry best practices and provide advice to relevant stakeholders
• Maintain up to date knowledge of local and global trends
• Provide thought leadership and expertise

Important Closing Date Note

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

07/08/26