Job Description

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Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st Shift (United States of America)

Please review the following job description:

This onsite role works closely with claims professionals and defense counsel to ensure well-documented, timely, and defensible claim handling throughout the litigation lifecycle. The ideal candidate has hands-on experience supporting BI auto liability files and thrives in a fast-paced, detail-driven claims environment.

Key Responsibilities:

Bodily Injury & Litigation Support

· Support BI auto liability claims from pre-suit through litigation, including high-exposure files.

· Maintain accurate, organized, and audit-ready litigation and claims files.

· Track and manage litigation deadlines, including discovery responses, depositions, mediations, hearings, and trial preparation milestones.

· Coordinate closely with claims handlers, supervisors, and outside defense counsel.

Legal Documentation & File Management

· Correspondence and status reports

· Settlement and mediation documentation

· Organize and summarize medical records, billing, wage loss documentation, and accident materials.

· Prepare medical summaries, demand analyses support, and file chronologies.

Operational & Compliance Support

· Ensure claim and litigation documentation aligns with internal best practices, regulatory expectations, and litigation strategy.

Required Qualifications

· 3+ years of experience supporting auto bodily injury claims, insurance defense, or personal injury litigation.

· Demonstrated experience working directly with litigation files and BI exposures.

· Strong organizational skills with the ability to manage multiple deadlines simultaneously.

· Proficiency with Microsoft Word, Outlook, Excel, and document management systems.

· Comfortable working onsite in a collaborative claims and litigation environment.

Preferred Qualifications

· Bilingual (English / Spanish) – preferred

· Experience supporting Texas auto liability litigation (venue awareness, discovery workflows, trial prep).

· Familiarity with subrogation, high-volume BI litigation, or complex exposure files.

· Paralegal certificate or degree

General Description of Available Benefits for Eligible Employees of CRC Group: At CRC Group, we're committed to supporting every aspect of teammates' well-being – physical, emotional, financial, social, and professional. Our best-in-class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan.

CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace.

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