Job Description

Summary

The Jewelers Mutual Claims Internship position is designed to offer challenging and rewarding experiences related to Personal Lines claim tasks and responsibilities. The program is ideal for students looking for professional development within a customer-facing team charged with adjudicating $100M in personal jewelry insurance claims annually.

Why Jewelers Mutual:

Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation.

As a technology focused organization, we embrace cutting-edge tools and data-driven insights to continuously improve our products, services, and customer experience. Our mission is to be the industry’s most trusted advisor by investing in our people, adopting new technologies, and striving for excellence.

We’re dedicated to fostering growth through collaboration, powered by bold thinking, teamwork, and the passion of our people.

Here, you’ll:

• Move fast and embrace change
• Always look for better ways
• Grow, thrive, and help shape what’s next

Join us and be part of a culture where you can make an impact while building your future.

What You’ll Do:

• Assist licensed claim examiners with key claim handling tasks.
• Provide input on claim processes and controls.
• Analyze and interpret insurance policy language.
• Review claim documentation provided by jewelers, field adjusters, attorneys, etc.
• Investigate and provide input on potential fraudulent claims.
• Learn jewelry, diamond, and watch basics.
• Expedite claim payments with accuracy.
• Evaluate claim vendor performance.
• Review and Interpret claim reports, including trend analysis.
• May support SIU/fraud & quality initiatives throughout the claims department.

What You’ll Bring:

Minimum Qualifications

• Must be pursuing a bachelor's degree in Business, Risk Management & Insurance or a related field
• Must have strong attention to detail.
• Basic proficiency with Microsoft Office tools (Excel, Word, PowerPoint).

What We Offer You:

• Collaborative Culture: Work alongside talented, passionate peers who value ownership and continuous learning.
• Great Place to Work® Certified: Join a team recognized for an environment of innovation and growth.

Accessibility and Accommodations

We are committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage of the application or interview process, please let us know by contacting jmrecruiting@jminsure.com.