• Manage and resolve a portfolio of primary and excess technology E&O and media liability claims from inception through resolution.
• Handle additional claim types as needed, including first-party cyber and third-party privacy and network security liability claims.
• Deliver exceptional customer service through clear, timely, and professional communication with internal and external stakeholders.
• Collaborate closely with underwriters, actuaries, brokers, insureds, defense counsel, and senior management to ensure effective claim handling and alignment with business objectives.
• Represent the company in mediations and settlement conferences, leveraging strong negotiation and problem-solving skills.
• Identify, analyze, and communicate emerging industry trends and claim developments to support strategic decision-making.
• Ensure full compliance with all applicable statutory regulations and Unfair Claims Practices Acts.

Qualifications

• 3–5 years of claims handling experience in Technology E&O and Media Liability, or relevant legal experience. Candidates with strong Cyber Liability or Professional Liability experience and a demonstrated interest in transitioning into Technology E&O and Media Liability will also be considered.
• Juris Doctor (JD) degree preferred.
• Prior claims leadership or management experience is a plus.
• Active adjuster licenses strongly preferred; willingness and ability to obtain required licenses upon employment.
• Excellent written, verbal, and interpersonal communication skills, with the ability to effectively engage diverse stakeholders.
• Strong analytical, investigative, listening, and negotiation skills.
• Detail-oriented with strong organizational and problem-solving capabilities.
• Collaborative mindset with a genuine desire to contribute to a high-performing team.
• Ability and willingness to travel as needed.

Thisjobdescribesthegeneralnatureandlevelofworkperformedinthisrole.Itisnotintended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change andadditionalfunctionsmaybeassignedasneededbymanagement.

WestfieldSpecialtyisproudtobeanEqualEmploymentOpportunityemployer.Wecelebrate diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation,age,veteranstatus,disabilitystatus,oranyotherapplicablecharacteristicsprotected by law.

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