Department: Legal
Employment Type: Permanent - Full Time
Location: Leeds
The claims handler will be responsible for managing a caseload of Public / Employers Liability claims up to a reserve value of £50,000. This includes personal injury, product liability and property damage. The handler will manage the claim from inception to settlement pre litigation.
•To pro-actively manage a caseload of Public Liability, Employers Liability, Product Liability & Property Damage claims
•Maintain accurate data on relevant case management system
•Comply with set client SLA’s
•Ensure quality service standards and productivity levels are maintained to a high standard
•Allocate new claims and set strategies
•Carry out supervisory tasks appropriate to level
•Assist with training and mentoring team members
•Undertake appropriate additional tasks provided by the Team Leader
•Attend Client review meetings and assist with client project work where applicable
•Build and maintain excellent relationships with Clients
Working Hours
35 hours per weekMonday – Friday 9am – 5pm with 1 unpaid hour for lunchPrimary location for this role is Leeds Office
•Minimum 5 years claims handling experience
•Experience dealing with quantum up to £50k
•Significant experience dealing with complex liability and quantum issues
•Excellent attention to detail
•Strong communication and negotiation skills
•Effectively prioritises workload
•Experience providing training or mentoring and supervising
•Strong Client relationship skills
Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our five values are at the heart of everything we do;
Keoghs values
·We are Connected
·We are Dynamic·We are Innovative·We Succeed Together
*after successfully completing probation
We deliver professional services and technology solutions across the risk and insurance market, including claims, underwriting, distribution, regulation, customer experience, human capital, digital transformation and change management.
Our global team of more than 8,000 professionals operate across the UK, Ireland, Bermuda, the U.S., Canada, Spain, Switzerland, and India, providing specialist solutions to more than 1,000 highly regulated and global clients - helping them to manage risk, operate their core business processes, transform, and grow.
Davies U.S. is dedicated to bringing this breadth of insurance sector services to America and is quickly expanding. We provide valuable integrated claims capability and resources, operational and consulting solutions for the insurance market, and innovative InsurTech.
