With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.
Key Responsibilities:
· Manage end to end case load of financial lines and liability claims within specified financial authority limits.
· Apply legal principles relevant to both coverage and liability considerations to all financial lines/liability claims and provide technical support to claims handlers when required.
· Ensure claims are handled in accordance with internal procedures and regulatory requirements (including Lloyd’s) and that reserves are entered in accordance with the company’s stated reserving philosophy.
· The engagement of and provision of instructions to Coverage and Defence counsel in accordance with Claims Handling Guidelines on both volume and complex claims.
· Develop and maintain positive working relationships with internal and external stakeholders
· Suggest, recommend and implement process improvement initiatives on reporting, claims systems and claims guidelines.
General Responsibilities:
· Collaborate effectively with other business units.
· Adhere to company’s policies, procedures and local guidance as well as to the legislation.
Other reasonable duties as directed by the business, within the scope of the role.
Skills / Competencies:
· Good working knowledge of Insurance Contracts Act and other applicable common and statutory law.
· Good knowledge of regulatory and compliance requirements relevant to claims handling.
· Analytical skills and good attention to detail.
· Excellent organisation and time management skills
· Strong interpersonal skills and ability to communicate effectively with internal and external stakeholders at all levels.
· Excellent verbal and written communication skills.
· Enthusiastic, positive attitude.
· Flexibility, ability to multi-task and deliver initiatives within a short timeframe.
Interest in technological solutions to drive the robust management of claims.
Qualifications
· Law degree - preferrable.
Experience
· Experience at an insurance law firm or in house claims team preferable.
Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team.
16200 Arch Underwriting at Lloyd's (Australia) Pty Ltd

Arch is a leading global insurer with operations in more than a dozen countries. We write insurance, reinsurance and mortgage insurance on a worldwide basis, with corporate headquarters in Bermuda.
Our customers value us as an innovative partner and dependable risk manager with decades of fresh ideas and solid results. Since our formation in 2001, Arch has grown organically, by building capacity in diverse lines of insurance, and through targeted acquisitions of businesses that enhance our offerings and fit our culture.
We see our employees as our greatest asset and we’re deeply committed to doing what’s right for our people and the communities where we live and work. That’s why we offer what matters to our expanding, diversifying team — from a collaborative and creative environment, to professional growth opportunities and forums to advocate for one another and spark change.
As a corporation, we support initiatives to improve housing, education and equity around the world. At the same time, we encourage our employees to give to the causes that matter to them by providing Volunteer Time Off and Matching Gifts programs.
Whether you’re looking for an insurance solution, a place to grow your career or simply to better understand what we offer our shareholders, we’re glad you’re here.
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