Job Description

Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our services, which we deliver to help people from all backgrounds and circumstances to change their lives for the better.

Pay Range

£26,300 to £28,000

Working Hours/Pattern:

Full-time, although we would be happy to consider applicants who are looking to work on a part time basis. If you would like to explore this further please discuss this with the talent partner for this role. Please note our ability to accommodate flexible working arrangements will vary from role to role, dependent on business requirements.

Job Description

Are you a detail orientated professional worker?

Are you proficient in using Microsoft Excel?

Consider the role of a Claims Executive at Reed in Partnership

Internal applications for this role close on 17/09/2026

Please Note, these roles are expressions of interest only at this point. We are currently working on a number of exciting opportunities within this area and are looking to build a pipeline of talent to allow us to work quickly upon contract award. We will be in a position to be able to begin the formal recruitment process in the coming weeks and we will be in touch to discuss the next steps of your expression of interest as soon as possible.

What the job is about

As Claims Executive, you will be responsible for the swift processing of data to DWP’s Provider Referral and Payments system (PRaP) administered contracts. You will be completing reconciliations to ensure all claimable outcomes have been processed in line with contractual guidance delivery. Further, you will be comfortable liaising with other partners and the relevant in-house team in all instances where a discrepancy in the process has been identified.

You will have a good Excel background including the ability to use and understand formulas such as - X-Lookups, If statements, Count and Match formulas and Pivot Tables.

The role has many repetitive duties carried out daily so you will need excellent attention to detail and the ability to work quickly in order to deal with the high volumes of data.

Key Responsibilities:

• Daily reconciliations of data from multiple systems to accurately reflect performance.
• Monthly reconciliations to DWP MI packs to ensure customer service standards are met.
• Claiming Outcomes for DWP employability contracts.
• Uploading data to internal/external systems with complete accuracy and in a timely manner to meet KPIs.
• Producing reports, answering queries, and resolving issues to provide support internal stakeholders.
• Using automations systems to record data, ensuring they are accurate and fixing issues within the coding.
• Handle changing workloads to cover A/L and sickness.
• Liaise with external stakeholders such as the DWP.

What's in it for you?

A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include:

• 25 days annual leave (pro-rata for part time) plus statutory bank holidays
• Reed Pension Scheme
• Award Winning Management & Leadership training
• Professional & Personal Development Funds
• Bi-annual pay reviews
• Plus much more that can be found
• With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction.

At Reed in Partnership, we live and breathe our values in every decision and action taken, resulting in a collaborative and enjoyable culture within our offices. Our company values – we are fair open and honest; we take ownership, and we work together.

Required Skills & Experience

• Experience of the use of Excel. Ability to create and read nested formulas. Skills including X-Lookups, If statements, Count and Match formulas and Pivot Tables.
• Analytical approach to problem solving.
• Experience with Microsoft 365. Power BI, Power Apps, Power Automate and Office applications.
• Ability to work under pressure, clear communication, and ability to report issues.
• Personal attributes will include effective: Influencing, Attention to Detail, Target Orientation, Drive & Resilience, Verbal Communications and Customer Service skills.
• A minimum of 2 A-Levels or an equivalent Level 3 Diploma
• GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage.
• Experience of the use of database systems to input data and interrogate information and produce reports.
• Ability to work in a timely manner with complete accuracy.
• High levels of concentration coupled with excellent attention to detail.
• Fluency in more than one language is desirable

We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy or maternity. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria.