National Indemnity Company

Claims Examiner II

National Indemnity Company  •  United States (Onsite)  •  1 month ago
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Job Description

Company:

NICO National Indemnity Company

Want to work for a company with unparalleled financial strength and stability that offers “large company” benefits with an exciting, friendly, and “small company” atmosphere? Our companies, as members of the Berkshire Hathaway group of Insurance Companies, provides opportunities for professionals interested in just that.

A Brief Overview

Investigate, evaluate, provide defense if appropriate, negotiate and resolve assigned property damage and bodily injury claims reported under affiliated Companies' insurance contracts, in accordance with those contracts and applicable law, within documented authority.

What will you do?

  • CLAIM INVESTIGATION: Investigate assigned claims reported under insurance contracts provided by affiliated Companies, including identification of information and documents needed to evaluate claims, assignment and direction of independent adjusters and review of public and other records and documents. Contact Insureds, Claimants and others by telephone and correspondence regarding information and documents necessary to evaluate and resolve claims, claim processes and related matters, and resolution alternatives. Comply with claims handling laws and regulations. At higher levels, may engage defense counsel as directed and monitor defense of Insureds in consultation with management as necessary or may work directly with internal legal counsel.
  • COVERAGE ANALYSIS: Identify, evaluate and, in consultation with management as necessary, analyze and determine respective rights and obligations of Company, Insured, Claimants and others under insurance contracts applicable to assigned claims. Comply with laws of applicable jurisdiction. Coordinate with Legal Department on coverage, claims handling compliance, and other legal issues.
  • LOSS ASSESSMENT: Analyze, evaluate, and estimate liability of Insureds and loss of Claimants/Insureds for assigned claims and identify all potential losses to which Companies’ contracts of insurance apply. Identify and report potential fraud to Special Investigation Unit. Trains on and uses decision theory principles to evaluate various claim settlement scenarios in the settlement process.
  • CLAIM RESERVING AND SETTLEMENT: Establish and timely modify appropriate case reserve reflecting available information regarding assigned claims. Review and approve or disapprove invoices from independent adjusters and others for allocated loss adjustment expenses. Maintain and timely review diary of assigned claims. Negotiate and resolve assigned claims within established authority or submit authority request and recommend resolution to manager.
  • COMMUNICATION AND DOCUMENTATION: Prepare and maintain accurate and timely record of communications with Insureds, Claimants, and other third-parties; review, establish and modify appropriate units reflecting potential loss exposures; maintain appropriate Claim File including all required electronic and other records and provide information regarding assigned claims to manager and others as required.
  • LICENSING: Obtain and maintain all required licenses and certifications; maintain current knowledge of insurance and claim management principles and practices through review of published opinions, trade periodicals and other professional literature and conferences.


Education

Bachelor's degree in related field or equivalent work experience.

Experience

One or more years work experience.

Preferred Knowledge

  • Interpretation and application of insurance contracts
  • Insurance claim procedures, loss evaluation methods and claim resolution alternatives
  • Insurance related courses such as AIC, CPCU


Required Skills and Abilities

  • Investigation
  • Evaluation and analysis
  • Negotiation
  • Case management
  • Time management and prioritization
  • Excellent oral and written communication, especially with individuals outside the Company
  • Organize time and resources and handle multiple high priorities
  • Research and evaluate alternatives, reach decisions, and make recommendations
  • Maintain strict confidentiality
  • Meet deadlines
  • Work with detail with accuracy
  • Work well with others

We want you to be involved! We offer Employee Resource Groups for volunteering, connecting with others, social gatherings, and professional development. We also regularly seek employees input through companywide surveys.

We care about your health and wellbeing! Our Wellness program is integrated into the Company culture with an online wellness portal that offers a year-round, one-stop-shop to manage and track all areas of health, our Omaha office boasts a complimentary state-of-the-art onsite fitness center, and a robust wellness program.

Benefits, Perks and more! We offer retirement and savings plan with immediate enrollment with 100% employer match up to 5%, Medical, Dental and Vision for regular, full-time employees and eligible dependents, a dedicated Learning & Development program for employees to grow personally and professionally, 100% upfront Educational Reimbursement program, subsidized downtown parking, competitive time off policies including parental leave, an Employee Assistance program and much more!

National Indemnity Company

About National Indemnity Company

We are National Indemnity Company (NICO). If you haven’t heard of us, it’s time to get acquainted.

Located in the heart of downtown Omaha, NE and backed by decades of experience, NICO specializes in commercial auto and general liability insurance. We are proud to be part of the Berkshire Hathaway group of insurance companies, boasting the highest possible financial strength rating of A++ by A.M. Best*. We are Berkshire Hathaway’s oldest insurance company and established our roots in Omaha more than 80 years ago with the integrity, strength, and stability which remain today.

Integrity is at the heart of who we are and what we do. Our foundation of honesty and ethics reinforces the strong, trusting relationships we are proud to have with our colleagues and business partners. We build that trust every day by our actions and our unwavering commitment to fulfilling our promises.

Our strength and stability are rooted in discipline allowing us to focus on longevity rather than short-term results. Our business decisions today help ensure a future of continued success. A large company with a small company feel, NICO strives to deliver exceptional service, build strong relationships, and provide personalized service to our customers. It’s something our agents and insureds value — and so do we.

*As of April 9, 2025. For the latest rating, access www.ambest.com.

Industry
Finance & Insurance
Company Size
501-1,000 employees
Headquarters
Omaha, NE
Year Founded
1940
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