Berkshire Hathaway GUARD Insurance Companies

Claims Director - Workers' Compensation (East)

Berkshire Hathaway GUARD Insurance Companies  •  $115k - $150k/yr  •  Wilkes-Barre, PA (Hybrid)  •  5 hours ago
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Job Description

Overview

Good Things Start Here.

Good things are happening at Berkshire Hathaway GUARD Insurance Companies—an A+ (Superior) rated, nationwide Property & Casualty insurer backed by Berkshire Hathaway. With supportive leadership, collaborative teams, and opportunities to grow, GUARD is a place where people build meaningful, long‑term careers.

Good Things You Can Count On.

  • Hybrid schedule: 2 days remote / 3 in‑office
  • Predictable hours (no nights, weekends, or holidays)
  • Competitive pay + generous PTO
  • Medical, dental & vision starting day one

Responsibilities

Berkshire Hathaway GUARD Insurance Companies is seeking an experienced Director of Claims – Workers’ Compensation to lead a regional claims team supporting New York, New Jersey, Massachusetts, Maine, and other Northeast jurisdictions.

This is a high-impact leadership opportunity for an experienced Workers’ Compensation claims leader who can develop strong teams, oversee complex and high-exposure claims, and drive quality, service, compliance, and financial performance.

What You’ll Do

  • Lead and develop Workers’ Compensation claims managers and professionals across multiple jurisdictions.
  • Provide strategic oversight of complex, catastrophic, and high-exposure claims.
  • Drive effective strategies around compensability, medical management, litigation, reserving, Medicare compliance, settlement, and recovery.
  • Monitor claim quality, operational performance, and financial results to identify trends and improvement opportunities.
  • Partner with legal, medical, compliance, actuarial, finance, SIU, and other key stakeholders.
  • Build strong relationships with customers, brokers, and business partners.
  • Champion talent development, operational consistency, technology, analytics, and continuous improvement.

Qualifications

What We’re Looking For

  • 10+ years of Workers’ Compensation claims experience with an insurance carrier.
  • 5+ years of progressive people-leadership experience in a multi-jurisdictional environment.
  • Advanced knowledge of Workers’ Compensation claims, litigation, reserving, medical and disability management, Medicare compliance, settlement, and subrogation.
  • Proven success leading claims teams and improving quality, compliance, operational, and financial outcomes.
  • Strong leadership, communication, analytical, and decision-making skills.
  • Bachelor’s degree or equivalent combination of education and experience; advanced degree or professional designation preferred.
  • Licensing Requirement: Candidates must hold an active adjuster license or be willing and able to obtain and maintain all required state licenses. The company will support the licensing process, including cost, training and compliance with ongoing continuing education requirements

Salary $115,000 - $150,000 +bonus

In accordance with applicable pay transparency laws, this range represents a good‐faith estimate. Final compensation will be determined based on factors such as experience, credentials, geographic location, and other considerations permitted by law.

This role may be based out of one of the following locations:

Scottsdale, AZ; New York, NY; Parsippany, NJ; Conshohocken, PA; Philadelphia, PA; or Wilkes‑Barre, PA.

Interview Integrity Notice: Berkshire Hathaway GUARD is committed to a fair and consistent hiring process. Candidates are expected to participate independently in interviews. Unauthorized recording, transcription, AI note-taking, or AI interview assistance tools may not be used during interviews without prior approval.

Berkshire Hathaway GUARD Insurance Companies

About Berkshire Hathaway GUARD Insurance Companies

Rated A+ Superior by AM Best (as of 8/13/25), Berkshire Hathaway GUARD Insurance Companies provides Property & Casualty insurance including Excess & Surplus lines.

NOTICES:

(1) We do not accept claims and will not bind or alter insurance coverage through social media sites. If you are a policyholder and wish to report a new claim, please call 888-NEW-CLMS (888-639-2567). To discuss an existing claim, call 800-673-2465 or e-mail at claims3@guard.com. If you are a policyholder and have a question about or change to an existing policy, please contact your insurance agent or call our Customer Service Unit at 800-673-2465 or e-mail csr@guard.com. To protect the privacy of our customers, we will not respond to posts regarding specific claims or insurance policies through social media sites/LinkedIn.

(2) BH GUARD’s social media sites are intended for sharing relevant information about the company with the public. While we fully encourage interaction and discussion from interested parties, we ask that you remain respectful and responsible with your comments. Please understand that we reserve the right to remove any posts or comments we deem inappropriate, unlawful, obscene, defamatory, threatening, harassing, abusive, slanderous, hateful, redundant, or embarrassing to any person or entity. We reserve the right to ban/report users not in line with these guidelines.

Industry
Finance & Insurance
Company Size
501-1,000 employees
Headquarters
Wilkes-Barre, Pennsylvania
Year Founded
1983
Website
guard.com
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