Job Description

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The Claims Coordinator I is responsible for entering all claims into the Claim System via telephone, fax, e-mail, and mail. Claims are researched through various programs to obtain necessary data for effective handling. This position also maintains property damage files, including sending notifications to the claimant, adverse carrier, and insurance agent. The role involves assigning claim files as directed by Claim Managers and providing substantial support to claim adjusters, enabling them to expedite claim handling.

Essential Functions

• Enter new losses into the Claim System

• Research new losses

• Assign new losses

• Assist with covering phones at the front desk

Additional Responsibilities

• Perform other duties as assigned

Skills and Abilities

• Demonstrates strong customer service skills

• Ability to type 40–45 WPM

• Strong verbal and written communication skills

• Ability to create and maintain professional relationships at all organizational levels

• Ability to work independently and as part of a team

• Flexible to work in a fast-paced, dynamic environment

• Capable of multi-tasking; highly organized with excellent time management skills

• Detail-oriented with strong follow-up practices

• Basic computer and data entry skills required

Qualifications

• High School diploma or GED required

• Minimum of one (1) year clerical work experience required

• Basic computer and data entry skills required

Job Category

Risk Management

Compensation Information

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type

Hourly

Minimum Pay Range

$20.50

Maximum Pay Range

$20.50

Benefits Information

For all Full-time positions only Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

For more information about benefits, click here to download the comprehensive benefits summary.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com

Current Employees

If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.

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