Job Description

The position provides administrative and clerical support for the MSO Teams.

Schedule

• MONDAY–FRIDAY | 7:00 AM – 3:30 PM
• NO OBSERVED HOLIDAYS
• NO WEEKENDS
• ON-SITE POSITION (NOT REMOTE)

Job Essentials

• Open and sort mail from the US postal service and upload electronic images for task assignment.
• Scan and task refund checks and monitor tracking spreadsheet.
• Scan and upload claims and correspondence received.
• Print and prepare letters and misdirected documents for mailing.
• Create letters and tasks for medical review.
• Assist Examiners with special handling of claims.
• Respond to and resolve administrative inquiries and questions.
• Projects as assigned to support teams.
• Customer service calls and less complex claims processing.
• Maintains the minimum accuracy standard and follows up timely to meet compliance standards.

Minimum Qualifications

• Demonstrated ability to perform multiple tasks with accuracy and in a timely manner.
• Demonstrated effective verbal and written communication skills.
• Demonstrated focus on positive customer service.

Preferred Qualifications

• One year experience in a clerical capacity.
• One year in a customer focused setting.
• Experience working in a healthcare setting.

Physical Requirements

• Ongoing need for employee to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
• Frequent interactions with providers, colleagues, customers, patients/clients and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
• Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
• For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.

Location:

Nevada Central Office

Work City:

Las Vegas

Work State:

Nevada

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$18.85 - $25.61

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.