You’ll love this role if you’re looking for more than just a job and want to start building skills that can lead to a long-term career in corporate.
In Motor Claims, you handle the claim right from the very start: that's lodging the details from the very start, and then manging the claims through all the next steps. You’ll speak with customers about what happened, organise repairs or hire cars and keep the claim moving so they know exactly where things stand.
Some claims are straightforward. Others take a bit more thinking. Over time you’ll learn how claims decisions are made and how policy is applied in real situations.
You don’t need insurance experience to start. We’ll teach you how the role works through structured training, call coaching and support from your team as you learn on the job.
What you’ll be doing
What great looks like
If you can see yourself growing into this, you’ll likely love it here.
What you’ll get
Ready?
Hit Apply and we'll circle back.
Why Youi
We’re here to make insurance better by being more human. You’re not just doing your job, you’re making sure real people get looked after, especially when life doesn’t go to plan. Every conversation, every decision, every day you’re part of raising the bar for want awesome service really means.
We set high standards and recognise people who deliver. Results are rewarded through incentives, everyday shout-outs and programs like Youi Stars, so the impact you make never goes unnoticed. You’ll know what’s expected of you, where we’re heading and how your work contributes. We grow our own people here, with clear pathways, structured development and hands-on coaching, helping many team members step into leadership and specialist roles across the business.
And as more customers choose Youi, we keep growing, creating new roles and opportunities to build your career over time. We don’t just want insurance to be different; we’re actively making it better. And we’re doing it together.
Work that’s a bit more you shaped.
From the moment we opened our doors, Youi has been committed to doing things differently. We're not your average insurance company - we're a challenger brand that's shaking up the industry by offering consumers a fresh, alternative choice. We believe that insurance should be tailored to the unique needs and lifestyles of our customers, and that's why we insure homes and cars of all shapes and sizes. Because at Youi, what makes us unique is you.
We've put in the hard work to build a strong brand and a culture that prioritises innovation and agility. Our team of over 1,700 employees across three countries is dedicated to providing the best possible service to our customers. We're passionate about building a great company that prioritises its people and their development. It's this unwavering commitment to our people that's key to our success.
