You’ll love this role if you enjoy helping people and want to learn how the claims side of insurance actually works.
In Motor Claims, you pick up the claim once it’s been lodged and help move it forward. You’ll talk with our customers about what happened, organise repairs or hire cars and guide them through what needs to happen next so things stay on track.
Every claim is a little different, which is where the learning happens. And if you’ve never worked in insurance before, that’s completely fine. We’ll teach you through structured training, coaching and support from your team as you learn on the job.
What you'll be doing
What great looks like
If you can see yourself growing into this, you’ll likely love it here.
What you get
Ready?
Hit Apply and we'll circle back.
Why Youi
We’re here to make insurance more human and provide a better insurance alternative. As a challenger brand, we push the status quo so customers get something better than the typical insurance experience. It’s real people helping real customers when life doesn’t go to plan, showing up when they need us most.
It’s also a place where you can make your mark. With clear progression pathways, structured development and ongoing coaching, you’ll have the support to build a long-term career here. And as more customers choose Youi, we keep growing. That means bigger teams, new roles and more opportunities to build your career along the way.
It's work that’s a bit more you shaped.
From the moment we opened our doors, Youi has been committed to doing things differently. We're not your average insurance company - we're a challenger brand that's shaking up the industry by offering consumers a fresh, alternative choice. We believe that insurance should be tailored to the unique needs and lifestyles of our customers, and that's why we insure homes and cars of all shapes and sizes. Because at Youi, what makes us unique is you.
We've put in the hard work to build a strong brand and a culture that prioritises innovation and agility. Our team of over 1,700 employees across three countries is dedicated to providing the best possible service to our customers. We're passionate about building a great company that prioritises its people and their development. It's this unwavering commitment to our people that's key to our success.
