Job Description

Claims Assistant

Hybrid Work Schedule - 3 days onsite in Encino, CA

Tokio Marine HCC, a global power in the specialty insurance industry, is seeking a highly proficient Claims Assistant to support our claims staff by timely and accurately entering claims and handling a variety of other administrative responsibilities in the Cyber & Professional Lines Group.

What we offer:

• Competitive salary and employee benefit package
• Strong learning culture
• Growth perspectives
• 6% 401K match
• 20 days of PTO and 2 Floating Days
• Paid parental leave
• An opportunity to love what you do

Key Responsibilities

• Responsible for handling New Claim Intake/Submissions for multiple Line of Business.
• Ensure claim intake/set up are entered accurately and in a timely fashion
• Handle/finalize coverage position letters, including Issue Indemnity Check payments correspondence.
• Prepare Loss Runs for assigned Attorneys.
• Prepare FedEx labels.
• Scanning mail and labeling/printing documents into appropriate file.
• Set up Travel Arrangements (airline, hotel, car services for Claims Attorneys) and enter travel expenses.
• Assist Claims Attorneys with the management of litigation including initial contact with defense counsel and supplying defense counsel with all relevant documentation during the life of a claim.

Position Knowledge, Skills, and Requirements

• High school diploma required
• 2-year college degree preferred
• 2-5 years' experience in the insurance, legal or financial industry
• Proficient skill level in MS Office
• Must be detailed oriented with a high degree of accuracy.
• Ability to multi-task in a fast paced, deadline-oriented environment
• Strong organizational, time management and analytical skills
• Ability to review and revise correspondence
• Excellent interpersonal skills
• Ability to use computer software and database applications related to supporting Claims Department which consists of a paperless environment

The pay range for this position is $41,600-$62,400 which includes geographic adjustments, where applicable. The pay range is the range THMCC, in good faith, believes is the range of compensation for this role at the time of this posting. The hired applicant will be offered pay within the entire range based on the candidate’s geographic location, qualifications, work experience, education, and/or skill level. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of color, race, sex, national origin, sexual orientation, religion, age, veteran status, disability, pregnancy, citizenship status, genetic information, or any other basis protected by federal, state, or local pay equity laws.

California → Use CA Fair Chance language.

The Company will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, such as the Violent Crime Control and Law Enforcement Act of 1994 (18 USC § 1033(e))(the “VCCLEA”), which restricts financial institutions and insurers such as TMHCC from employing individuals with certain types of criminal convictions. Where the hiring and employment of individuals is not restricted by the foregoing, the Company will consider qualified applicants with arrest or conviction history in compliance with applicable law such as the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance, the San Diego Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance.]

As an insurance company, we comply with certain federal, state and local laws such as the Violent Crime Control and Law Enforcement Act of 1994 (18 USC § 1033(e)), which restricts our ability to employ individuals with certain types of criminal convictions. Where not restricted by law and for criminal history not covered by this law, the Company will consider qualified applicants with arrest or conviction history in compliance with applicable law.

You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the Company is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction or challenge the accuracy of the background report. The Company will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, such as the Violent Crime Control and Law Enforcement Act of 1994 (18 USC § 1033(e))(the “VCCLEA”), which restricts financial institutions and insurers such as TMHCC from employing individuals with certain types of criminal convictions. Where the hiring and employment of individuals is not restricted by the foregoing, the Company will consider qualified applicants with arrest or conviction history in compliance with applicable law such as the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance, the San Diego Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance.]

Applying our Mind Over Risk philosophy to writing insurance allows our customers to take on opportunity with confidence. That philosophy defines our way of thinking, unites us as a team, and differentiates us from our competitors. We are much more than just an insurance company; we are a good company.

Equal Opportunity Employer

TMHCC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.

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