Job Description
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies
Certified as a Great Place to Work®
Fortune Best Workplaces in Financial Services & Insurance
Claims Assistant
PRIMARY PURPOSE To provide support to the claims staff and to perform other office tasks on a commercial automobile liability PIP department
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
- Annotate Mail and Medical bills
- Download and organize documents for adjusters
- Assist adjusters and supervisor with voicemails
- Sets up and enters new claims into claims management system when requested.
- Inputs and reviews notes/diaries in claims management system as instructed.
- Processes payments as instructed
- Reviews, prepares, creates, and/or sends letters, reports, and forms.
- Answers and initiates telephone calls and may provide customer service as required.
- Performs other duties as assigned
- Supports the organization's quality program(s).
WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required
Auditory/Visual: Hearing, vision and talking
NOTE Credit security clearance, confirmed via a background credit check, is required for this position.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
- QUALIFICATIONS
Education & Licensing
High school diploma or GED required.
Experience
Six (6) months of clerical or customer service experience or equivalent combination of education and experience required.
Skills & Knowledge
previous experience with JURIS preferred
- prior insurance knowledge helpful
- Ability to meet or exceed Performance Competencies
- Ability to manage time well, and be organized
- Ability to work in a team environment
- Strong organizational skills
- Knowledge of JURIS a plus
- PC literate, including Microsoft Office product
- Excellent oral and written communication
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
