Job Description

Offering a complete ecosystem of maritime services, including broking, finance, port services and research, Clarksons is at the heart of global shipping. Our unrivalled reach, expertise, and depth of experience, combined with leading research, enables us to partner with clients across every sector to meet the demands of the world’s rapidly evolving maritime, offshore, trade and energy markets. Building on our unique heritage and harnessing our insights to see further, faster, we work with our clients and communities to create strategies that have a positive impact on the industry and the world around us. Dedicated to excellence, it’s our people that drive success for our clients.

To understand more including day-to-day life at Clarksons, visit us at www.clarksons.com

Division Overview

We offer best-in-class performance for crude oil, clean, and dirty petroleum products – from 25,000 dwt ships carrying refined petroleum products to crude oil tankers over 300,000 dwt. As market leaders in all Deep-Sea markets, producers and refiners value our negotiating expertise while oil companies, traders and shipowners rely on our insightful market intelligence to facilitate deals.

Discover more at www.clarksons.com/broking

We have an opportunity for a Claims Assistant to work within the post-fixture team of our Tanker Division. The person in this role will need to be familiar with and manage demurrage and expense claims from a variety of owners within the tanker market. Ideally, we are looking for someone with claims experience, who is keen to remain within the field of shipping claims and further develop their skills and knowledge base.

What you’ll be doing

• Review demurrage / expense claims and submit them to customers on behalf of shipowners (essential to ensure that correct supporting documentation has been presented) prior to passing to Charterers.
• Be proactive with close ‘follow up’ to ensure earliest resolution and settlement of claims.
• Offer advice and guidance to owners and charterers in order to avoid further disputes or demurrage claims.
• Whenever possible, pre-empt possible areas of dispute / offer advice and guidance to assist in the resolution of on-going disputes.
• Additional / ad hoc duties as required to meet the needs of the business.

What we’re looking for

We welcome applications from candidates who share our Company Values and key attributes, as follows:

• Integrity and respect – acting thoughtfully and ethically to do the right thing, and to promote and foster a respectful work environment for all.
• Drive – self-motivation and the desire and commitment to succeed, deliver excellence and make positive change.
• Relationship building – excellent communicator to effectively build strong, long-lasting relationships with colleagues, clients and others.
• Collaboration – working well with others across diverse backgrounds to share information, develop skills and deliver results.
• Resilience - persisting and adapting to changing or difficult situations, and adopting a positive and focused approach.
• Smart - problem-solving abilities, with a curious and inquisitive mind, and an openness to new ideas.

Other requirements

• Knowledge of shipping practices and claims experience
• Excellent attention to detail and accuracy is essential
• Excellent communication skills, both verbal and written
• A professional telephone manner
• Good problem solver and able to use initiative
• Willing to work out of office hours if required on occasion
• Good knowledge and experience using Microsoft Excel would be beneficial
• Fluency in English as well as Greek