Job Description

We are
seeking a Claims
Analyst who will manage end to end
motor insurance claims, ensuring each claim is handled
accurately, promptly, and in line with company policies and budgets. You will
also flag potential recoveries and fraud cases to the appropriate units,
helping protect the companys financial integrity while delivering fast,
reliable service to customers.

Key Responsibilities

• Handle the full life cycle of motorinsurance claimsfrom initial assessment and
  documentation to final settlement.
• Verify coverage,
  calculate claim amounts, and authorize payments within delegated authority.
• 
  Identify claims with subrogation or thirdparty recovery
  potential and refer them to the Recovery Unit.
• 
  Detect red flags during claim review and promptly refer suspicious cases to
  the AntiFraud Unit.
• 
  Ensure all claims are processed in accordance with company policies, legal
  requirements, and servicelevel agreements.
• Maintain
  accurate digital and physical claim files for audit readiness.
• Communicate
  clearly with policyholders, repair shops, and internal teams, providing
  timely updates and resolving inquiries.

Qualifications & Skills

• Bachelors degree (any fouryear course).
• Prior exposure to motorinsurance claims processing
  is an advantage.
• Excellent written and verbal
  skills to explain decisions and negotiate settlements.
• Proficient in MS Word and
  Excel.
• Detailoriented, analytical,
  collaborative, and adaptable to change.