Job Description

Posting number: 17486

Department: Office of Management and Budget

Division: Risk Management

Job classification: Claims Adjuster

Posting type: Open

Categories: Administration, Administrative Assistant, Clerical & Data Entry, Legal, Planning and Development, Public Safety, Risk Management, Investigative, Customer Service, Project Management, Organizational Development, Office and Administrative Support, Program Management, Insurance, Audit

Summary

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The Office of Management and Budget serves Commissioners Court in carrying out its vision for Harris County government. Our mission is to assist the Court in safeguarding the County’s fiscal health, achieving strategic objectives, promoting transparent, accountable government and serving the residents of Harris County.

The Office of Management and Budget has four primary areas of responsibility:

Budget

Encouraging efficient resource allocation through development of County budgets that are aligned with the priorities of the community and of elected officials.

Finance

Raising funds for capital projects and managing the County’s investments. Acting as a trusted and fiscally responsible steward of taxpayer dollars.

Management

Implementing the strategic priorities of Harris County by coordinating financial resources and department activities. Communicating to the public and to Commissioners Court relevant, non partisan and accurate budget, financial and performance data.

Performance

Enhancing government’s effectiveness through financial and data analysis. Delivering applications, dashboards, maps, and technical support to assist Commissioners Court, departments and agencies in achieving their goals.

Risk Management

Ensuring the safety of the Harris County workforce in compliance with all applicable laws and regulations. Coordinating local, state and federal financial resources to respond effectively to natural and public health disasters.

The Office of Management and Budget is seeking a qualified Claims Adjuster 1!

Duties and Responsibilities:

• Responsible for the investigation and assisting with handling simple property damage and liability claims, including the subrogation of claims.
• The Adjuster 1 performs work under direct to general supervision and possesses beginning to work knowledge of subject matter.
• Handles basic questions/issues from claimants, employees, and the general public related to investigations and claims and refers more complex questions/issues to higher-level staff.
• Provides accurate information to claimants, employees, other departmental employees and the general public via e-mail, correspondence, telephone, or in person.
• Testifies in court proceedings; participates in mediations and hearings.
• Prepares reports and presentations as required.
• Manages and coordinates diverse tasks with strong attention to detail.
• Coordinates activities on worker's compensation claims with the claim contractor.
• Assists in all areas of Human Resources and Risk Management as required.

Harris County is an Equal Opportunity Employer

https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx

If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net

Examples of duties

Education:

• High School Diploma or GED equivalent from an accredited educational institution.

Experience:

• Three (3) years’ experience handling auto claims, subrogation, and bodily injury.

Licensure:

• Texas Department of Insurance Adjusters license.

Knowledge, Skills, and Abilities:

• Excellent written and verbal communication skills.
• Ability to independently make decisions.
• Critical thinking and problem-solving skills.
• Ability to multi-task in a fast-paced environment.
• Excellent customer service skills.
• Ability to establish and maintain effective working relationships in a team environment.
• Ability to communicate effectively with diverse populations.
• Ability to pay attention to details.
• Skilled in utilizing Microsoft Office programs such as Word, Excel, and Power Point.

NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.

Qualifications

Experience:

• Three (3) years of experience of handling claims under the "Texas Tort Claims Act".
• Three (3) years of bodily injury claims handling experience.

Supplemental information

Position Type and Typical Hours of Work:

• Regular Full-time
• Monday - Friday | 8:00 A.M. - 5:00 P.M.

Salary:

• Depends on Qualifications
• Based on 26 Pay Periods

Work Location:

• Harris County Human Resources & Risk Management (HRRM)
• 1111 Fannin St, Houston, TX 77002

Work Environment:

• This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, etc.

Physical Demands:

• This is a largely sedentary role that may require sitting for long periods of time.
• This role would require the ability to lift up to 10 pounds, bending, standing, and walking as necessary. May require travel to offsite locations.

Employment is contingent upon passing a background check and drug screen.

Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.