Job Description

Claim Handler CH1

Department: Legal

Employment Type: Permanent - Full Time

Location: Liverpool

• 25 days holiday per year which increases with level of service(opportunity to buy & sell 3 days)
• Hybrid working – (Working only 1 day in the office)
• Simply Health Care Cash Plan
• Pension Contribution based 5% Employee / 3% Employer

Key Responsibilities

• To effectively and efficiently manage a caseload of pre-litigated motor claims from inception to settlement
• Identify cases for early litigation with high prospects of success and low risk
• To support delivery of consistently high levels of service and productivity
• To work closely with colleagues within the firm to deliver consistently high levels of service
• To input accurate data and ensure data maintenance

Skills, Knowledge & Expertise

• Law graduate / genuine interest in a legal role. Shown through education or prior work experience
• Experience of using Microsoft Word, Excel and email
• Customer service experience
• Excellent attention to detail
• Negotiation skills
• Communication skills
• Organisational skills
• Excellent time keeping skills
• The ability to work as a team and independently
• The ability to manage own workload

• We are connected
• We are Dynamic
• We are Innovative
• We succeed together