Job Description

Locations: HUAI KHWANG, Thailand

Categories: CLAIMS AND ASSISTANCE

Req ID: 27969

Job Description:

• Major Claims Production
• Assess and approve contestable cases under authority correctly
• Handle cases with more high SA and complicated
• Assess and approve all major claims of all insurance products include special request regarding the given authority
• Responsible to make decision for refer and consult case from junior assessors, Accident & Health claim assessor (outsource) in point of major claim perspective
• Monitor & audit to ensure all deliverables with accuracy and appropriate Claims decision
• Accident & Health Claims Production
• Assess and approve with respect to both new and referred health & accident claim cases include special request regarding the given authority
• Supervise and motivate technical assessors (supervisor level) to complete claim process within service level agreement and less MEMO pipeline with the good sense of risk assessment
• Monitor & audit to ensure all deliverables with accuracy and appropriate Claims decision
• Compliance & Process management
• Monitor the compliance of claim assessment guideline
• Monitor and take action on pending of claims within 90 days
• Contribute to system improvement project and other assignments from managers to deliver results as expected within the timeline
• Maintain the procedure and process to be aligning with contract provision and comply with company and regulator’s rules

Qualifications:

• Bachelor's degree in Nursing
• At least 5 years of working experience in Life Insurance and Claims
• Capable to communicate in both writing and speaking Thai and English
• Negotiate and handle issues with external and internal parties
• Problem solving & Decision Making
• Motivate people to work under limitation and pressure
• Organize and balance workload

About Krungthai-AXA Life Insurance

Krungthai-AXA Life Insurance Public Company Limited, created from a solid co-investment partnership between Krungthai Bank PCL. and the AXA Group, global financial protection and asset-management specialists.

The trademark of Krungthai-AXA Life Insurance is designed to indicate the combination of the two corporations. Krung Thai Bank PCL. and AXA Group logos are aligned with Thai characters displaying the company name as Krungthai-AXA Life Insurance placed above the red line and the new company signature. Redefining/Life Insurance.

Today Krungthai-AXA Life Insurance Public Company Limited is a fast-growing life insurance company with a vision – Ambition AXA.

Our Company Benefits

• Employee and Family Health Insurance Benefits
• Life and Accident Insurance Benefits
• Hybrid Working and Flexible Working Hours
• Annual Leave & Birthday Leave
• Salary Increment & Bonus
• Digital Learning - Self Learning Organization
• Annual Health Check up
• Provident Fund
• Flexible Benefits