Key Responsibilities

• Assess existing CJA configurations and identify gaps, constraints, and opportunities relative to business and reporting requirements

• Configure and support technical components within Adobe Customer Journey Analytics to enable scalable reporting and analysis

• Translate solution requirements into technical designs for data connections, data views, metrics, dimensions, filters, and reporting-ready structures

• Support integration of relevant data sources into CJA, including digital, campaign, CRM, marketing automation, and customer data platform inputs

• Validate data readiness, field mappings, schema alignment, and ingestion logic needed to support accurate reporting and analysis

• Partner with adjacent teams to support technical integration patterns across CJA, Marketo, AEP, and Adobe CDP / RTCDP

• Build, test, and optimize CJA data views and supporting configurations for dashboarding, performance reporting, and journey analysis

• Troubleshoot data quality issues, reporting discrepancies, metric logic, and platform configuration challenges across upstream and downstream systems

• Support reporting use cases that depend on campaign, audience, profile, and behavioral data originating from interconnected Adobe platforms

• Partner with consultants, analysts, and technical teams to resolve dependencies across source systems, tagging, identity, and analytics workflows

• Support dashboard and reporting development by ensuring underlying data structures are accurate, reliable, and fit for purpose

• Contribute to QA/UAT, defect resolution, documentation, and go-live readiness activities

• Document technical configurations, assumptions, dependencies, and implementation decisions to support maintainability and handoff

• Provide input into future-state enhancements, integration opportunities, and technical recommendations for platform maturity

Required Skills & Qualifications

• Strong experience in analytics engineering, digital analytics implementation, data engineering, or a related technical field

• Hands-on experience with Adobe Customer Journey Analytics

• Experience configuring CJA-relevant components such as connections, data views, metrics, dimensions, filters, and reporting structures

• Strong understanding of digital and marketing data flows, including cross-system integration patterns

• Proficiency in SQL and experience working with large, structured datasets for reporting and analysis

• Experience supporting data ingestion, transformation, and validation across multiple source systems

• Strong working knowledge of Adobe Experience Platform (AEP) concepts relevant to CJA readiness, including schemas, datasets, identities, and data availability considerations

• Familiarity with Adobe CDP / RTCDP data structures, audience/profile concepts, and how those dependencies can affect downstream analytics and reporting use cases

• Familiarity with Marketo data flows, campaign data structures, and integration considerations relevant to CJA reporting and measurement

• Strong troubleshooting, debugging, and problem-solving skills across analytics implementation and reporting issues

• Ability to work cross-functionally with business, consulting, and engineering teams to translate requirements into technical outcomes

• Good understanding of governance, privacy, and data quality principles relevant to analytics environments

Preferred Qualifications

• Experience with Adobe Experience Platform, Adobe Real-Time CDP / Adobe CDP, Adobe Analytics, and Marketo

• Familiarity with campaign measurement, funnel analytics, customer journey reporting, and marketing performance use cases

• Experience supporting testing, launch, and stabilization activities for analytics or reporting solutions

• Working knowledge of tagging and instrumentation frameworks and how tracking quality affects downstream reporting

• Experience with APIs, connector-based ingestion, and technical integration troubleshooting

• Familiarity with scripting languages such as Python or JavaScript

• Relevant Adobe platform certifications