Job Description
Job DetailsJob Location: Cleveland Office Headquarters - CLEVELAND, OH 44114Position Type: Full TimeSalary Range: $70,000.00 - $90,000.00Job Shift: DayOsborn Engineering is seeking a highly skilled Design Technology Specialist to support our Infrastructure Division, including our Civil, Transportation, and Water Resources teams. This role is ideal for a candidate with strong technical aptitude in civil design software, interoperability, and digital project delivery workflows. We’re looking for someone passionate about emerging technology, cloud‑based platforms, and practical problem‑solving in a fast‑paced AEC environment.
Osborn is a fully integrated multi-disciplined design firm, leveraging specialized teams of over 350 professionals to deliver comprehensive solutions for a wide range of projects. As an employee-owned firm, Osborn is committed to career development and advancement, fostering pride in every project.
Key Responsibilities:
This person will support our design teams, troubleshoot and optimize software workflows, manage licensing and digital assets, and help guide the firm into the next generation of cloud-based design and collaboration tools. If you enjoy solving diverse technical challenges and enabling creative teams to do their best work, this role is an excellent fit.
Design Technology Support
Provide day‑to‑day technical support for the infrastructure division design teams.
Troubleshoot issues related to CAD, GIS, and modeling platforms.
Assist with project setup, standards compliance, and digital delivery workflows.
Civil Data Exchanges
Civil Tools.
Cloud-based Civil project workflows.
Software Administration & Customizations
Assist with the administration and customization of AEC software, including maintaining custom configurations, templates, tool palettes, and standards—particularly within AutoCAD/Civil 3D and MicroStation/ORD environments.
Maintain and update ODOT workspaces, applications, and plug‑ins required for ODOT project submissions.
Support the ongoing development and upkeep of Osborn’s AutoCAD customizations including:
Updating and deploying license files.
Managing user access across vendor portals.
Supporting license servers and license manager configurations.
Specialized Software Installations
Manage and support specialized AE software platforms used in civil, transportation, and water resources design, including version control, licensing, interoperability, and environment configuration.
Configure .cfg/.ini files, point software to appropriate license servers, and coordinate installation media between offices when needed.
ProjectWise Software Support
Provide user support for Bentley ProjectWise, including onboarding new users, permissions, and workspace management.
Troubleshoot ProjectWise-related issues and coordinate with IT and technical team members as needed.
Job Requirements/Qualifications:
3+ years of experience in infrastructure design or AE digital workflows.
Proficiency with Autodesk Civil 3D and/or MicroStation/Bentley Software.
Strong understanding of file interoperability and IFC workflows.
Ability to troubleshoot software installations, configurations, and licensing.
Strong technical problem-solving skills and attention to detail.
Hilti Profis, Synchro, L-Pile, MDX, AASHTOWare Bridge Rating, MerlinDash, MIDAS, Shoring Suite, TAEG, Open Bridge Designer, HydroCAD, WaterCAD, StormWise, PCSWMM, AutoTURN, AutoTable, OpenBridge Designer, RasterDesign, Autodesk Vehicle Tracking and others preferred.
Experience with the Autodesk Construction Cloud ecosystem preferred.
Coding or customization experience in LISP, C#, Python, Dynamo, or web development, especially as Autodesk shifts to cloud-based AI-ready platforms preferred.
Familiarity with Esri/ArcGIS preferred.
Experience managing license managers, license servers, or software administration within an AEC environment preferred.
Additional InformationOsborn is looking for a candidate who has the following characteristics:
Reliable
Team Player
Self – Starter
Positive Attitude
Strong Work Ethic
Critical Thinker
Detail Oriented
Innovative
Good Communicator
Posted salary ranges reflect market-based averages for the role. Final compensation will be determined based on each candidate’s experience, qualifications, and overall fit for the position.
EEO
NOTE TO RECRUITERS: Osborn Engineering does not currently accept unsolicited resumes through or from search firms or recruiters. If you wish to be considered in the future for our list of approved recruiters, please send an e-mail to recruitment@osborn-eng.com. All resumes sent directly to management will not be considered.
