Job Description

About The Mortgage Law Firm

For decades, The Mortgage Law Firm has been a trusted name in default legal services, providing comprehensive solutions to mortgage servicers, banks, investors, and other financial institutions. Our success is built on a deep understanding of the industry, strong relationships, and an unwavering commitment to client service.

We take pride in being more than just legal counsel—we are a dedicated partner to our clients, ensuring they have the resources, support, and legal guidance needed to navigate complex regulations and mitigate risk. Whether through ongoing legal representation, training sessions, or industry advocacy, we work alongside our clients to drive success.

About the role

• Paralegal will assist the Attorney and other team members in preparing pleadings, motions, petitions, letters, notices and orders for foreclosure litigation defense, title curative, and loss mitigation.

What you'll do

• Perform legal research in relation to litigation matters.
• Research and retrieve relevant documents from various client databases.
• Timely updating appropriate information in various client databases and firm case management system.
• Organize and maintain case files, ensuring relevant materials are organized.
• Prepare legal documents such as pleadings, motions, petitions, notices, summons, orders, etc.
• File documents with various courts.
• Prepare correspondence to clients, other parties, and non-parties.
• Schedule, coordinate, and monitor court hearing dates and deadlines.
• Understand court procedures and how to access local rules.
• Familiar with legal terminology.
• Strong analytical and problem-solving skills.
• Must be able to multitask, set priorities, and work well under pressure.
• Contributes to team effort by accomplishing other related duties as assigned by management.
• Must be able to maintain a well-organized calendar and assist in managing attorney calendars and oversees case record management.
• Track hourly billable time worked as required.
• Participate in cross-training for routine tasks and assist as backup for staff who are out of the office.
• Manages a high volume of client compliance requirements, ensuring timely adherence to applicable rules and deadlines.

Qualifications

• Minimum 3-5 years of experience in a law firm, preferably one that specializes in real estate matters, but not required.
• Paralegal certificate from an ABA approved program or accredited post-secretary institution; an Associate degree, and a paralegal certificate from an ABA approved program; or equivalent combination of education and experience, preferred but not required.
• Mortgage Servicer experience preferred but not required.
• Computer skills proficient with a variety of software programs including Windows, Microsoft Word, Excel, Outlook, Adobe Acrobat, Black Knight, Equator, LPS, Tempo, Westlaw, PACER and ECF.

Competencies:

• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Dependability - Follows instructions and responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Able to read and interpret written information.

Physical Demands and Work Environment:

• Continually required to sit and utilize hand and finger dexterity.
• Occasionally required to stand and walk and talk or hear.
• While performing the duties of this job, the noise level in the work environment is usually moderate.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.