Job Description

About your new role:
Working in the Bailiff team you will work within a great team environment with a friendly culture. This autonomous role will allow you to develop your problem solving and dispute resolution abilities through an interesting and diverse workload.

As a Civil Enforcement Specialist in the WA Bailiff Office and Civil Enforcement Team, you will be responsible for the collections on outstanding Magistrate Court matters, data entry, effective scheduling of field agent services, handling inbound and outbound calls, helping with document preparation for our field agents and other ad hoc tasks.

What you need to succeed:

• Processing, data accuracy and method retention skills
• Strong verbal and written communication skills
• The ability to multi-task and meet competing deadlines
• Strong ability to remain assertive and empathetic with customers
• Proficiency in desktop applications such as Outlook, Word and Excel

What we can offer you!

• No weekends!
• Fresh fruit delivered to the office
• Fun culture and results work environment
• Great salary package and benefits
• CBD City location
• Team target based position - Team bonus available

We value an individual with the right attitude and behaviours who is happy to take on any challenge and open to feedback and coaching.

About Us:

Baycorp is one of Australia's largest provider of credit and receivables management services and a part of Credit Corp Group. With over 60 years of experience, we take an ethical, collaborative approach to debt resolution, helping our customers organise and take control of their finances.

Credit Corp is Australia's largest provider of sustainable financial services to the credit-impaired consumer segment. We are an ASX-listed company with over 2200 staff in multiple locations in Australia, New Zealand, the USA, and the Philippines. We work closely with regulators to provide sustainable financial solutions with the objective of improving our customers’ circumstances as a pathway to mainstream financial inclusion.

The diversity of our people is core to our ability to innovate, grow and achieve great outcomes for our people, customers, shareholders, and the community. We are committed to our inclusive and diverse workplace through attracting and retaining a workforce that reflects the community. We encourage applications from all culturally diverse backgrounds.

We are also committed to improving employment opportunities for Aboriginal and Torres Strait Islander peoples and we encourage applicants from Aboriginal and Torres Strait Islander descent to apply.