Job Description

Number of Vacancies:

3

Time Type:

Full time

Worker Type:

Regular

Proposed Interview Date:

Monday, November 23, 2026

Hours of Work:

37

Hiring Manager:

Sharon Calvert

Contact Number:

01482 613316

Job Description Summary:

3 x full time, permanent positions.

Hull City Council are looking to recruit full time Civil Enforcement Officers to complement its existing workforce.

As a Civil Enforcement Officer you will be passionate about making a difference. Your day-to-day role will be to enforce parking restrictions through issuing penalty charge notices.

Civil Enforcement Officers are a highly motivated and committed front line, uniformed team who are responsible for the enforcement of the councils parking restrictions.

All training will be done in-house by our current team of Senior Civil Enforcement Officers and Supervisors who have extensive experience.

Once fully trained the successful candidate will be required to:

• Carry out enforcement duties in a fair and consistent manner
• Issue Penalty Charge Notices to vehicles that are parked in contravention of the Councils Parking Places and Traffic Regulation Orders
• Deal with contentious situations assertively and with diplomacy
• Remain calm under pressure and be able to think and act confidently
• Deliver excellent customer service and provide a variety of information to members of the public
• Identify faults and carry out routine maintenance on Pay and Display machines
• Operate handheld technology equipment and radios
• Work safely in line with Council Risk assessments, Health and Safety Polices and within the Councils Policies and Procedures
• Report various issues they encounter when on patrol to the Council or partners such as the Police.

You will be required to work a 37-hour week, currently 5 x 9hr shifts over a 5 week rolling rota. Working evenings and weekends as part of a shift rota. Working alone for the majority of the time.

Experience within the Parking industry would be an advantage but is not essential as full training is provided.

If the postholder requires a Standard or Enhanced DBS disclosure the candidate is required to declare full details of everything on their criminal record unless the conviction/s and/or caution/s are considered “protected” in line with filtering rules for DBS checks.

ROLE AND PURPOSE

To work as part of a multi disciplinary team involved in discharging the City Council’s functions and commitments in relation to managing the Highway Network and improving local environmental quality. Investigating civil parking offences, offences relating to the highways and to tackle anti-social behaviour and to undertake enforcement action against perpetrators within parking, environmental, highways and anti-social behaviour legislation and/or other appropriate powers. To assist in the smooth running of the Councils car parks and related equipment.

To show, at all times, a personal commitment to treating all customers and colleagues in a fair and respectful way, which gives positive regard to people’s differences and individuality (for example, their age, gender, ethnicity, sexual orientation, disability or religion) and assists in ensuring equal access to services and employment opportunities for everyone.

PRINCIPAL ACCOUNTABILITIES:

NC2413.Civil Enforcement Officer.docx

Working for Hull City Council - Streetscene

Compensation Grades:

GRADES 4.

Pay Ranges:

£26,427.00 - £27,274.00

Job Classifications:

3- Not Politically Restricted - Designated As Not Politically Sensitive (Politically Restricted Posts), 3- Standard - (Disclosure and Barring Service (DBS)), Casual - (Travel Allowance Policy), No - (Childcare Disqualification Requirement), No - (Statutory Post)

Benefits of Working of Hull City Council:

• A competitive salary
• An excellent pension through the Local Government Pension Scheme (LGPS)
• Initially 23 days annual leave depending on length of service. You will also get eight public holidays per year, and three additional days off, one in May/August and one during the Christmas/New year period
• Career development and learning experiences from a range of training courses and learning methods
• Supportive and forward-thinking culture
• Great career development opportunities

PLEASE NOTE: you MUST complete and submit your application by midnight prior to the closing date. For example: If the closing date is Friday 16 October 2026 then your application must be submitted by 11:59pm on Thursday 15 October 2026.

Please ensure that your application demonstrates how you meet the essential criteria against the person specification as listed in the job description. Provide examples to support your application rather than use of lists.

We are committed to increasing the diversity, equality, and inclusion within our workforce to represent the people we serve and build an environment in which everyone can feel like they belong. We encourage people from all backgrounds to apply.

We adopt a ‘name blind’ approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made. Equality monitoring information is not accessible by recruiting managers at any stage.

We reserve the right to amend the dates associated with this advert, which may include closing the advert early where required.

The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.

Online searches, including social media, may be carried out as part of the recruitment process.

We are committed to “our values” at the Council of People First, Respect, Learning, Ambition and Partnership. If these align with you then we welcome your application.