Job Description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

We are seeking a candidate with a minimum of 3 years of experience in pricing or a related commercial role.

The ideal profile will be responsible for providing competitive pricing to new and existing customers, with a strong focus on driving growth opportunities and increasing profitability This role requires a detail-oriented and analytical professional who can pursue efficiency and consistency across pricing processes.

Key responsibilities include gathering and analyzing data to develop competitive pricing structures for both new and existing customers. The candidate will ensure that rate revisions received within the network are updated in a timely manner, properly distributed to the relevant operational teams, and clearly communicated to guarantee billing accuracy and alignment across the organization

EXPEDITORS CORE COMPETENCIES

Exceptional Customer Service

Exceeds customer expectations by anticipating, understanding and meeting needs. Is proactive and when issues arise, is timely and resolute in solving problems, including escalating to management when necessary. Builds rapport and exhibits empathy during interactions, and consistently strives to improve customer satisfaction with customers.

This skill expectation applies both externally (customers, service providers) and internally (other Expeditors offices/employees).

Job Execution

Consistently completes quality work that matches job expectations. Is committed to operational excellence and continuous improvement for own job function and across the network. All activities are compliant with company policies/procedures and code of business conduct and with government regulations.

Reliability

Consistently meets deadlines. Is punctual and can be relied on for planning purposes. Is organized, manages own time effectively and can prioritize.

Collaboration

Displays a willingness to accomplish not only his/her own job responsibilities without the need for constant prodding but is willing, without request, to aid and assist others to the benefit of the company and/or customers. Works in harmony with superiors and fellow workers without incident or delay.

Communication

Effectively listens to others and communicates (verbal and written) in a professional manner, both internally and externally. Provides relevant and timely information to co-workers, customers and service providers. Answers phone calls and responds to voicemails, emails and other communication according to Expeditors' standards.

Culture

Exhibits and promotes the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

Personal Growth and Development

Participates in training within the company’s guidelines, completing at least 52 hours of relevant training per year. Completes required training in a timely manner with minimal reminders. Pursues professional development goals for self, including participating in a development plan as appropriate.

Quotes

• In conjunction with Transcon Manager, create quotes for Export operations.
• Meet deadlines set by customers and sales/retention on responding to pricing requests.
• Review feedback from sales/retention, network and customers on rate competitiveness.
• Track and report the results of quotes by maintaining and updating the Quoting in the Database (Quoting Power BI or another system)

Procurement & Service providers.

• Review and analyze carrier rates.
• In conjunction with Transcon Manager, work with carriers to keep rates fresh and competitive.
• Transition & Implementation with carriers.
• To confirm or negotiate capacity for new business.
• Market update.
• Develop new carriers.
• In conjunction with Transcon Manager, perform the carrier evaluations each Quarter.

Rate & Surcharge Maintenance

• Maintain rate databases updated.
• Maintain and distribute information about increases and changes on the market.
• Follow up and revise the expiring rate agreements and contracts.

General Support

• Provide general support for sales/retention on Transcon pricing.
• Provide other general pricing support as specified by the network.
• Provide support to operational team on approval of quotes from customers.
• Provide support to operational team on the registration of rates on ATS and with the carrier.

Provide support to operational team on the compliance of Expeditors policies.

Qualifications

Knowledge:

• A good understanding of Expeditors’ Products and Services.
• Understanding freight forwarder industry in special Transcon Product.
• Hazardous Materials certification (optional).

Skills:

• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
• Very detail oriented.
• Ability to manage multiple deadlines and projects.
• Capability to negotiate with suppliers.
• Analysis of data.
• Pro-active, strong organizational skills.
• Good Microsoft Office and computer skills
• Fluent in English.

Behaviours:

Positive and willing to help attitude