Job Description

Application Opening: May 27, 2026
Application Deadline: Apply Immediately. Application will remain open until filled.

Salary range: $154,830.00 - $202,540.00
Recruitment ID: PEX-1246-165708
Appointment Type: Permanent Exempt (PEX), Category 18 and is limited to three years. This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer.

The Department of Human Resources (DHR) knows people are the City’s greatest asset. Making sure that our City’s departments are able to provide proper guidance for and support of employee leaves and absences can ease the apprehension faced by an employee with a complex and regulated process. . If you would like to be at the front and center of an impactful program that puts your critical thinking and communication skills to the test, this is the job for you!

DHR Absence Management Program

The Absence Management Program, housed within the Health and Safety Division of DHR, is the City’s central resource on leave and accommodation matters for our workforce of over 33,000. On a broad level, we provide critical training and support for Human Resources staff in all departments on improving their understanding of leaves and the accommodations process. The Absence Management Program helps departments understand the complex array of leaves available under local, state, and federal law, whether routine or more complex. At the individual employee level, we support reasonable accommodations for individual employees unable to continue with their current position after an injury or illness and for disabled employees under the Americans with Disabilities Act (ADA) through the 60 day job search.

What you’ll be doing:

Managing a small team of human resource professionals, the Citywide Leaves and Accommodation Manager responsibilities are complex and require extensive critical thinking. You will be a consultant, advisor, and subject matter expert in all aspects of our employee leave process, system, and reasonable accommodation processes and policies.

You will work closely with and report to the Director of Health and Safety Division within DHR.

You will monitor and evaluate the City’s Absence Management Program to ensure all departments comply with Department of Human Resources policies, as well as local, state, and federal law. Essential duties include, but are not limited to:

• Planning, monitoring, evaluating, directing, and supervising the smooth and effective operation of the Absence Management Program.
• Assisting in the identification, development, and implementation of goals, objectives, policies, and priorities; assisting in the determination of resource allocation and levels of service according to established policies; coordinating work to improve programs or services.
• Evaluating current and future practices with an eye towards continuous improvement.
• Developing citywide rules, guidelines and procedures designed to ensure timely handling, tracking and record maintenance of all employee intermittent and consecutive leaves, as well as, accommodations under ADA/FEHA.
• Continuously refine the City’s employee leave management data by implementing improvements to data collection, analysis and resultant recommendations. Produce and present citywide data as needed.
• Monitoring and evaluating leave usage across all city departments to identify overuse and consult on development of plans of action to address and reduce leave abuse and/or return employees to work.
• Counseling and advising department human resources management and staff on federal, state and local leave and accommodation laws, policies and provisions.
• Working with Departments and Workers Compensation staff, conducting case review meetings to identify high-risk complex cases, for earlier intervention and accommodation consideration.
• Designing and delivering training programs for managers, supervisors, on employees absence management policies and related topics.
• May present before the Civil Service Commission, Board of Supervisors and other boards on disability, accommodation, and leave matters.
• May represent the City as the subject matter expert during litigation and settlement of individual on disability and leave matters and mediation with external agencies.
• Provides supervision and direction and coaching to the Absence Management Program staff.
• Other duties as assigned.

We’re looking for someone who:

• Is analytical: You’ll take in and coalesce information from multiple sources.
• Is an exceptional communicator: Whether it’s an e-mail, report, or presentation, you have to be clear.
• Breathes professionalism: Your work will be highly visible and relied upon as a resource.
• Can balance the big picture with the details: You are overseeing a Citywide Employee Leaves program, but will also need to consult on specific and complex situations.
• Is comfortable in managing change and improvement
• Uses data to make informed decisions that will impact employees.
• Embraces cooperation and diversity: Your work will be made easier if your working relationships are strong and you and your human resources counterparts can rely on each other.

A few reasons you might love this job:

• Your work will have a substantial citywide impact.
• You will work with a great team of people who are passionate experts in their fields.
• You will have opportunities to grow and develop your knowledge, skills, and abilities.
• You will work in a department with integrity, which trusts, engages, and values its employees.

Qualifications

Education:

• Possession of a baccalaureate degree from an accredited college or university.

Experience:

• Five years of professional human resources experience in one or more of the following areas of activity: recruitment and selection; classification and compensation; employee and/or labor relations; benefits administration; human resources operations; diversity, equity, and inclusion; and personnel training of which one year must have been as (1) an advanced journey level classification, similar to 1244 Senior Human Resources Analyst, that performs difficult and specialized human resources work and thereby serves as a resource for special problems, or (2) lead or supervised a small team of professional staff involved in the more difficult and complex matters associated with recruitment and selection; employee and/or labor relations; classification and compensation; benefits administration; human resources operations; diversity, equity, and inclusion; and personnel training.

Substitutions:

• Experience Substitution - Possession of a Juris Doctorate (J.D.) or a Masters degree in Personnel Administration, Human Resources Management, Business Administration, Public Ad-ministration or Clinical/School/Industrial-Organizational Psychology may be substituted for one (1) year of the required non-advanced journey / non-lead/supervisory experience.
• Education Substitution - Verifiable professional human resources work experience in one or more of the following areas may substitute for up to two years of the required education on a year-for-year basis: recruitment and selection; classification and compensation; employee and/or labor relations; benefits administration; human resources operations; diversity, equity, and inclusion; and personnel training. (30 semester units/45 quarter units equal one year.)
• Experience Substitution - Completion of a 12 month human resources trainee program equivalent to the City and County of San Francisco's 1249 Human Resources Training Pro-gram may substitute for one (1) year of the required non-advanced journey / non-lead/supervisory experience.

Additional Information

Verification of Education and Experience: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found here

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Applications completed improperly may be cause for ineligibility or disqualification.

Selection Procedures:

Applications will be screened and evaluated for qualifying experience. Additional screening mechanisms may be implemented in order to determine candidate’s qualifications. Only qualified candidates whose experience best meets the needs of the position will be selected to continue to additional steps in the selection process, which may include an interview. Applicants who meet the minimum qualifications are not guaranteed advancement.

Additional Information Regarding Employment with the City and County of San Francisco:

Information About the Hiring Process

Conviction History

Employee Benefits Overview

Equal Employment Opportunity

Disaster Service Worker

ADA Accommodation

Veterans Preference

Right to Work

Copies of Application Documents

Diversity Statement

Applicants will receive a confirmation email from notification@careers.sf.gov that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Where to Apply

All job applications for the City and County of San Francisco must be submitted through our online portal. Please visit https://careers.sf.gov/ to begin your application process. Computers are available for the public (9:00 a.m. to 4:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor and at the City Career Center at City Hall,1 Dr. Carlton B. Goodlett Place, Room 110.

Ensure your application information is accurate, as changes may not be possible after submission. Your first and last name must match your legal ID for verification, and preferred names can be included in parentheses. Use your personal email address, not a shared or work email, to avoid unfixable issues.

Applicants will receive a confirmation email from notification@smartrecruiters.com that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Analyst Information: If you have any questions regarding this recruitment or application process, please contact recruitment analyst Denise Chan at Denise.Chan@sfgov.org.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.