Job Description

Position open until 11/13/2026

Salary Range: $60,000 - $80,000 annually

General Description and Classification Standards

The District Director manages the day-to-day operations of the City Council office’s district presence, leading constituent services, community engagement, and local coordination. This role serves as the primary point of contact for residents and stakeholders, ensuring responsive service delivery, strong community relationships, and a visible on-the-ground presence.

Supervision Received

Direction received is general and focuses on end results. Position plans own work and project schedules and sequences, collaborating with Council leadership and staff.

Essential Duties and Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive.

District Operations

• Coordinates logistics and ensure the Council member is prepared for district engagements
• Coordinate with policy staff to prepare for district meetings and community engagements
• Tracks upcoming commitments and flag scheduling conflicts or priority events

Constituent Services

• Manage constituent inquiries and casework from intake to resolution
• Handles escalated constituent concerns and work with City departments to ensure resolution
• Tracks service trends and identify opportunities to improve responsiveness

Community Engagement

• Serves as the office’s lead representative in the district, including at neighborhood meetings
• Build relationships with neighborhood groups, nonprofits, and local leaders
• Organizes and support community meetings, events, and outreach efforts

Coordination and Support

• Relays district concerns to policy and legislative staff
• Provides updates on community needs and emerging issues
• Assists with communication efforts and ensure consistent district messaging

May perform other duties as assigned.

The above statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. COA may change the specific job duties with or without prior notice based on the needs of the organization.

Knowledge Skills and Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully, it is not an exhaustive list.

• Knowledge of municipal government structure, functions, and operations.
• Knowledge of community relations and public engagement practices.
• Knowledge of local community issues, resources, organizations, and stakeholders.
• Knowledge of methods and practices for coordinating with governmental agencies and community organizations.
• Knowledge of professional standards for handling confidential and sensitive information.
• Skill in establishing and maintaining effective working relationships with elected officials, City staff, residents, community organizations, and other stakeholders.
• Skill in exercising sound judgment and discretion in sensitive or high-priority situations.
• Skill in managing multiple priorities, deadlines, and assignments in a fast-paced environment.
• Ability to understand and assess community concerns and determine appropriate courses of action.
• Ability to collaborate effectively with City departments, Council staff, community organizations, and external partners.
• Ability to interpret and communicate City policies, procedures, programs, and services in a clear and understandable manner.
• Ability to maintain confidentiality and exercise appropriate judgment when handling sensitive information.
• Ability to represent the Council office in a professional and appropriate manner.

Minimum Qualifications

Education and Experience

1. Bachelor’s degree in public administration, political science, or a related field.
2. 5 years of experience in government, public policy, legislative and community affairs.

Licensures and Certifications

None

Preferred Requirements

Seven (7) years of experience in government, public policy, legislative and community affairs.

Work Environment

Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job.

Lifting Requirements

Sedentary work: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.

It is the policy of the City of Atlanta (“COA”) that qualified individuals with disabilities are not discriminated against because of their disabilities regarding job application procedures, hiring, and other terms and conditions of employment. It is further the policy of the COA to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. The COA is prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If reasonable accommodation is needed, please contact the Human Resources Director for your department.

The City of Atlanta is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, color, religion, age, disability, sex, sexual orientation, ender identity, marital status, veteran’s status or national origin, or any other basis prohibited by federal, state, or local law. We value and encourage diversity in our workforce.