Senior Technology Analyst
Duties:
Maintain a portfolio of multiple hardware and/or software technologies, products, and/or processes including standards of use, life cycles, and product evaluation and integration. Develop and maintain an in-depth pool of technical advice and expertise to provide information and guidance of the infrastructure assigned. Provide guidance and training to less experience staff.
Skills:
Required Skills and Abilities:
Extensive knowledge of a variety of information technology products and solutions. Excellent research, customer service, verbal and written communication, and presentation skills. Strong attention to detail. Good judgment. Ability to work and communicate effectively with all levels of the IT organization. Ability to lead and mentor less experienced staff. Required Software and Other Tools: Microsoft Office. Software and tools will vary based on the technologies supported. Work Environment: Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.
Education:
Required Education:
Bachelor's degree Computer Science, Information Systems, or other job related field or 4 years of job related work experience or 2 years of job related experience plus an associate’s degree in Computer Science, Information Technology or other job related degree Required Work Experience: 7 Years specific knowledge of the technologies, products, and/or processes to be supported. 3 Years directly supporting those technologies, products, and/or processes. (may be concurrent).
Location:
Columbia, SC, 29223
Schedule Notes:
***I/S - NO SUBCONTRACTOR CANDIDATES Credit Check required C2 Clarence***
Required Schedule: Hybrid - Onsite Tues-Thurs
Confirm standard work hours: 8 a.m. – 4:30 p.m.
Required Education:
Bachelor's degree Computer Science, Information Systems, or other job related field or 4 years of job related work experience or 2 years of job related experience plus an associate’s degree in Computer Science, Information Technology or other job related degree.
Required Work Experience:
7 Years specific knowledge of the technologies, products, and/or processes to be supported. 3 Years directly supporting those technologies, products, and/or processes. (may be concurrent)
Team Name: End User Platform Services End User Platform Services is a highly technical team that owns and evolves local and remote end user services, including Citrix, VDI, VPN, Intune, network printing, and physical workstations. For senior engineers, this role offers more than operations—you’ll help shape platform strategy and long-term technical vision, translating business capabilities into scalable standards and roadmap initiatives.
Required Technologies:
• Citrix Virtual Apps & Desktops (On Prem & Cloud) XenApp/XenDesktop, NetScaler, StoreFront, Windows Server, Active Directory, HA, performance tuning, and security
• Secure Remote Access / Zero Trust Zscaler (or equivalent), VPN technologies, and migration from legacy remote access models
• VDI & Endpoint Platforms Windows workstation platforms, VDI integration, and cross platform dependency awareness
• Enterprise Networking & Security Integration Firewalls, certificates, TLS, access controls, traffic routing, and security tooling as they impact endpoints and remote access
Nice to have:
• Citrix Platform (Cloud & On Prem)
• Modernizing legacy Citrix environments (LTSR upgrades, StoreFront optimization, infrastructure reduction) Secure Remote Access / Zero Trust (Zscaler, VPN)
• Designing and testing modern remote access patterns to replace or augment VPN/Citrix Endpoint & Virtual Workspace Technologies
• Integrating remote access solutions with workstation OS standards and VDI platforms
Not Looking for:
• Not an entry-level or mid-level analyst; this role requires senior, independent execution
• Not a help desk, desktop support, or break/fix–focused profile
• Not a role focused on application support or software development
• Not suitable for candidates without experience interfacing with leadership or executives
• Not a candidate uncomfortable producing documentation, diagrams, or executive-level write-ups
Founded in 2008 by Elizabeth Bernstein and Jason Monastra, United Global Technologies is a SBA certified IT and Engineering Services provider offering public and private sector clients over 32 years of information technology, engineering, and operational project services experience.
Inc Magazine named UGT to their 500/5000 list and was profiled as one of the TOP IT service companies in the US for six consecutive years. Selected by the Department of Energy to be a part of the sought after Mentor Protégé program, UGT was awarded Protégé status for three consecutive years. UGT succeeds with commercial and government verticals alike including Fluor, Gulfstream, Jacobs,
Michelin, Durr, Champion, and Old Castle by offering a single point of strategic contact committed to identifying and implementing the information technology, engineering, and staff augmentation
solutions that foster efficiency and profitability.
UGT services mission-critical federal facilities with unclassified and classified personnel and programs at the most vital locations across the country including Savannah River National Lab (SRNL),
Savannah River Site (SRS), Nevada Test (NSTec), Oak Ridge Associated Universities (ORAU), Oak Ridge National Lab (ORNL), Los Almos National Lab (LANL), Idaho National Lab (INL), FERMI, Brookhaven National Lab (BNL), West Valley and others.
No other U.S.-based IT and engineering services company has the track-record and scope required to meet aggressive goals for all clients while offering the diversity business benefits of working with a
certified EDWOSB/WOSB/SBE/DBE/MBE and HUB (NC) professional services firm.
