Recruiter: Trevor Newman
Career Grade: E
Internal Closing Date: 09/09/2026
You’ll be responsible for monitoring, maintaining, supporting and ensuring the availability and security of one of BT’s largest single environments. Citrix and associated Remote Access platforms are used by thousands of people across BT in many contries around the world.
The Citrix and associated Remote Access platforms are available 24/7 and so require 24/7 support which is managed by a regular office hours shift as well as some out of hours and on call responsibilities as required. You’ll working in a team of Citrix engineers in both operations and delivery ensuring we have the best performing platform at all times.
Citrix and associated Remote Access platforms are key to our business in BT. They are used across many areas ranging from EE retail stores, to Call Centres through to software engineers off shore
Citrix administration is prefered
Administration of Windows operating system is mandatory
Knwoeldge of Active directory is preferred
Knowledge of Powershell is preferred
BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.
BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.
Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.
We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.
We’re one of the world’s leading communications services companies. At BT Group, the solutions we sell are integral to modern life. Our purpose is as simple as it is ambitious: we connect for good.
There are no limits to what people can do when they connect. And as technology changes our world, connections are becoming even more important to everyday life.
Today, that’s truer than ever. The connections we make are helping solve the world’s biggest challenges such as the global pandemic, climate change and cyber security. Through the power of technology, we’re supporting customers to live, work and play together better.
