Job Description

CIO

Seeking a customer-centric, business-minded technology leader to elevate how technology enables growth, enhances the customer experience, and transforms team operations. This role partners closely with leadership to shape the next phase of digital and operational transformation at a company known for strong culture, design-forward approach, and innovation.

Purpose:

• Elevate technology as a strategic business partner
• Enhance the end-to-end customer eCommerce experience
• Transform systems, tools, and workflows
• Leverage AI and automation to improve efficiency and outcomes
• Build a high-performing, business-aligned technology organization
• Drive data-driven, intuitive digital capabilities
• Partner with sales, marketing, and operations leaders
• Streamline systems and reduce complexity
• Drive adoption across field and corporate teams
• Balance innovation with growth goals and ROI

Responsibilities:

• Strategic Leadership & Vision: Align technology strategy with growth goals; drive innovation and business-outcome focused initiatives
• Team Leadership & Development: Build and lead a high-performing IT team; foster collaboration, innovation, and continuous improvement
• Consumer-Centric Solutions: Enhance the customer journey; lead digital transformation and implement data-driven, customer-focused solutions
• Technology & Innovation: Enable innovation across the organization; improve how homes are sold, built, and delivered
• Strategic Partnerships: Manage vendors and partners to deliver effective, outcome-driven solutions
• Applications, Data & Analytics: Oversee application development, integrations, and advanced analytics to drive decisions and outcomes
• Security & Infrastructure: Ensure strong cybersecurity, data privacy, and reliable infrastructure
• Financial & Risk Management: Manage budgets, optimize investments, and oversee risk, continuity, and disaster recovery

Qualifications:

• Leader-first mindset with strong business acumen and ability to build AI-enabled teams
• 10+ years of progressive IT leadership in complex environments;
• Direct to consumer industry and eCommerce experience required
• Proven executive influence, leadership maturity, and stakeholder trust-building
• Experience leading AI strategy and customer-centric digital transformation
• Bachelor’s required; Master’s preferred

Skills:

• Broad technical depth across infrastructure, platforms, applications, data, and cybersecurity
• Experience with enterprise platforms, integrations, and scalable architecture
• Strong cybersecurity, data privacy, and risk management expertise
• Ability to evaluate vendors and emerging technologies
• Proven IT strategy execution aligned to business outcomes
• Experience leading large-scale enterprise initiatives
• Strong business acumen and cross-functional partnership experience
• Demonstrated team leadership and culture-building capability
• Financial management and budgeting expertise
• Strong communication and executive presence
• Experience leveraging data for decision-making

Team Leadership & Culture:
Embody values of humility, empowerment, authenticity, results, and teamwork while fostering trust, collaboration, and continuous improvement. Build, develop, and elevate technology talent.