We are currently hiring a Seasonal Cidery Ambassador in Walden, New York.
As a Cidery Ambassador, you’ll help create an exceptional Angry Orchard experience for every guest who visits the cidery. You’ll lead tours, share the Angry Orchard story, provide product samples, support retail operations, and help ensure guests have a safe, engaging, and memorable visit. If you enjoy customer interaction, storytelling, and creating welcoming experiences, this role offers an exciting opportunity to represent the brand.
What You'll Brew:
- Engage with guests, answer questions, and provide outstanding customer service throughout their visit.
- Book, coordinate, and conduct tours and experiences that showcase the Angry Orchard brand and cider-making process.
- Share the Angry Orchard story and educate guests about cider, production methods, tasting principles, and product offerings.
- Serve cider samples and support tasting experiences while maintaining a safe and welcoming environment.
- Operate point-of-sale systems, process transactions, and assist guests with purchase recommendations.
- Maintain inventory, stock merchandise and cider products, and uphold visual merchandising standards.
- Support specialty programs, events, and seasonal retail activations to help drive sales.
- Maintain cleanliness, organization, and appearance across tasting areas, gift shop spaces, storage areas, and other cidery facilities.
- Collaborate with and provide support to other Cider House teams as needed.
- Work on your feet for extended periods, including walking and standing up to 11 hours per day, and perform duties that may require climbing stairs, working on elevated platforms, and crouching or crawling when necessary.
What Ingredients You'll Bring:
Minimum Qualifications:
- High school diploma or GED required.
- Must be at least 21 years of age.
- At least 1 year of customer service experience or experience in a related field.
- Strong written and verbal communication skills.
- Ability to work in an organized and detail-oriented manner.
- Availability to work Fridays, Saturdays, and Sundays.
- Ability to walk and stand for extended periods of time.
- Ability to climb stairs, work on elevated platforms, and perform physical movements such as crouching or crawling when required.
Preferred Qualifications:
- Knowledge of the craft beverage industry.
- Experience with public speaking, teaching, training, facilitating, or similar activities.
- Experience working in a fast-paced retail environment.
Level: 10IC
In accordance with pay transparency laws the pay rate for this role if hired is $17.50 per hour. In addition to base salary, this position is eligible for tips received during the worked shift.
Some Perks:
Our people are our most important "ingredient." We hire the best talent; and we reward, develop, and retain them too.
In addition to a generous 401k and more, Part Time Boston Beer Coworkers have the following perks available*:
- Health and wellness program
- Free Financial Coaching
- BBC Coworker Relief Fund
- Commuter Benefits
*Talk to your recruiter about eligibility
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Fair Chance Ordinance and the CA Fair Chance Act.
Boston Beer Corporation is an equal opportunity employer and is committed to a diverse workforce. In order to help ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who wish to request accommodation in the job application process can contact jobs@bostonbeer.com for assistance.
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