Job Description

Customer Project Manager

About Us

Zinfra is a leading infrastructure services provider committed to delivering exceptional solutions in the energy, utilities, and infrastructure sectors. We pride ourselves on our innovative approach, technical expertise, and dedication to safety, quality, and sustainability. Our over 2000 team members across the East Coast, consistently strive to exceed our client’s expectations and make a difference in the communities we serve.

About the role:

We are excited to be recruiting for a new Customer Project Manager due to growth within our business!

You will be responsible for leading and managing Customer Projects with the design, planning, negotiation, co-ordination and management of human, material and capital resources to provide a cost effective, quality service that meets key performance indicators and financial accountabilities of the business.

Your responsibilities will include:

• Provide customer and non-customer cost estimates.
• Undertake monthly reporting requirements to ensure continual monitoring of financial performance including WIP, value earned, budget versus actual, forecasting.
• Provide advice and support to project team members in undertaking tasks and implementing project plans as required.
• Effectively liaise with customers, service providers and other authorities regarding contractual obligations and business objectives.
• Provide accurate customer information for general technical and supply.
• Ensure the overall project scope is adequately defined and that all contractual arrangements align with the agreed scope.
• Produce detailed designs of electrical distribution systems.
• Ensure projects are settled and closed off in a timely manner to reduce Work In Progress (WIP).

About you:

• Extensive experience similar coordinating role in managing connection of supply within electrical distribution industry.
• Experienced in all aspects of the tendering process and contract administration.
• Experienced in project management.

At Zinfra, we are committed to creating a workplace where everyone feels supported and valued. We proudly champion equal opportunity, gender equality, and First Nations representation—and we want you to come as you are Our culture is built on care, inclusivity, and a belief that diverse perspectives make our projects and our people stronger.

We champion and value diversity in life and work experiences, as we know everyone benefits from broader diversity of thoughts in our problem solving, decision making and ability to innovate. We encourage applications from everyone, including First Nations people, veterans, people living with disability, and members of the LGBTIQA+ community.

Our people are our energy source, and we offer meaningful benefits and rewards that work for you. We offer the opportunity for potential long term career growth as part of our talent development and succession planning process.