Job Description

Ready to shape a GCP-first cloud strategy across CIB globally?

Why HSBC

HSBC is one of the largest banking and financial services organisations in the world. Guided by our purpose of opening up a world of opportunity, our ambition is to become the world’s most trusted bank globally, putting customers at the heart of everything we do.

The Role

The Head of CIB Cloud is a Director leve role accountable for the strategy, governance, engineering standards, adoption and operational management of cloud services across all CIB functions globally. Working closely with the central CTO Cloud team you’ll build a consistent, resilient and cost-effective cloud capability with a strong focus on Google Cloud Platform (GCP) alongside broader cloud services, supporting platform build, adoption and standardisation. Acting as the primary cloud face-off for CIB Technology, business stakeholders, central CTO functions and relevant control and regulatory forums you’ll ensure cloud services support business priorities while meeting HSBC’s risk appetite, resilience expectations, regulatory obligations and technology standards. You’ll set a clear target state for cloud adoption, platform usage, operating models and engineering capability across CIB and establish common practices that enable engineers to work consistently across cloud platforms and services. Success means measurable progress against cloud strategy and target state, improved visibility and optimisation of cloud expenditure and strong operational performance.

What you'll be doing

• Define and execute the CIB cloud strategy aligned to wider CTO, CIB and Group technology strategies
• Establish the target state for cloud adoption, platform usage, operating models and engineering capability across CIB functions globally
• Set objectives and measurable results across direct and virtual teams and act as the escalation point for cloud incidents, risks and delivery decisions
• Own the CIB FinOps agenda including budgeting, forecasting, chargeback or showback, cost allocation and optimisation outcomes
• Oversee cloud infrastructure and service management to meet standards for availability, capacity, performance, resilience, recoverability and operational support
• Govern the CIB cloud risk and control agenda including risk assessments, control design, testing, issue management and remediation
• Represent CIB Technology in regulatory engagements, audits and information requests relating to cloud services and infrastructure
• Shape cloud solutioning and architecture governance, promoting standardised patterns, infrastructure as code, automation, observability and secure-by-design practices

What we're looking for

• Bring significant experience overseeing GCP-focused cloud, infrastructure, platform engineering or technology transformation in a large, regulated organisation
• Demonstrate extensive knowledge of public cloud and hybrid cloud including networking, compute, storage, databases, identity, security, monitoring, resilience and automation
• Show strong experience in cloud architecture, solution design and design governance including setting and applying enterprise-scale standards
• Evidence proven FinOps capability including cost governance, optimisation, forecasting and financial accountability
• Apply strong understanding of technology risk and control frameworks, operational resilience and audit and regulatory expectations
• Demonstrate experience representing technology organisations in regulatory reviews, risk forums, audit engagements or formal assurance activities
• Bring experience working with central cloud platform teams to build, adopt, govern and standardise enterprise cloud services
• Show experience delivering major cloud migration, infrastructure modernisation or technology transformation programmes

Cloud Strategy for CIB

This role shapes how CIB adopts and operates cloud services at enterprise scale with Google Cloud Platform (GCP) as a key platform in the estate. You’ll set direction across strategy, engineering standards, FinOps and operational management and establish common practices that reduce unnecessary variation while strengthening resilience and control. The work has visibility with senior technology and business stakeholders and it plays a direct role in regulatory and assurance outcomes. If you want to build a cloud capability that is consistent, measurable and sustainable this role offers the scope to do it across CIB globally

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via hsbc.recruitment@hsbc.com.