Job Description

CIAM Analyst – ForgeRock / Identity & Access Management

Amsterdam, Netherlands

Contract: 6 Months (Start ASAP)

Experience: 6–8 Years

About the Role

We are looking for a skilled CIAM Analyst with expertise in ForgeRock Identity Management to support the design and optimization of secure customer identity journeys.

This role combines identity security, user experience, and data integration, ensuring seamless and secure authentication flows while aligning with modern security and privacy standards.

Key Responsibilities

Identity & Access Management

• 
  Design and analyze CIAM identity flows including:
  • 
    Registration
  • 
    Login
  • 
    Multi-Factor Authentication (MFA)
  • 
    Single Sign-On (SSO)
• 
  Work with ForgeRock Identity Management to implement and optimize identity solutions

Security & Compliance

• 
  Apply best practices in OAuth2, OpenID Connect, and JWT token-based authentication
• 
  Ensure alignment with Zero Trust security principles
• 
  Support compliance with GDPR (consent management, data minimization, user rights)

Customer Journey & UX

• 
  Improve customer login and registration experiences
• 
  Apply UX thinking to optimize authentication flows
• 
  Identify and mitigate friction points in user journeys

Fraud & Risk Management

• 
  Analyze fraud patterns and support adaptive/risk-based authentication strategies
• 
  Collaborate with security teams to enhance identity protection mechanisms

Integration & Data Handling

• 
  Model and manage data integrations (attributes, mappings, APIs)
• 
  Work with API and data tools such as:
  • Postman / Bruno
  • SQL
• 
  Integrate CIAM platforms with third-party systems and services

Stakeholder Communication

• 
  Translate complex security and identity concepts into business-friendly language
• 
  Collaborate with both technical and non-technical stakeholders

Required Skills & Experience

Core Expertise

• 
  6–8 years of experience in CIAM / Identity & Access Management
• 
  Hands-on experience with ForgeRock Identity Management

Technical Skills

• 
  Experience with CIAM platforms such as:
  • Azure AD B2C
  • Okta
• 
  Strong knowledge of:
  • OAuth2, OpenID Connect, JWT
  • 
    Identity lifecycle and authentication flows

Security & Data

• 
  Strong understanding of identity security and fraud prevention
• 
  Experience with data modeling and API integrations
• 
  Familiarity with GDPR and data privacy principles

What We're Looking For

• 
  Strong analytical and problem-solving skills
• 
  User-focused mindset with attention to UX in authentication journeys
• 
  Excellent communication and stakeholder engagement skills
• 
  Ability to work in cross-functional and agile teams

Additional Information

• 
  Start Date: ASAP
• 
  Duration: 6 months (extension possible)
• 
  Location: Amsterdam, Netherlands (Hybrid/On-site)