Job Description

• Position: Ci2C - Head Invoicing, Cash Application & Reporting

• Reporting to: Ci2C Head of Asia ​

• Location: Kuala Lumpur, Malaysia

Opella is the self-care challenger with the purest and third-largest portfolio in the Over-The-Counter (OTC) & Vitamins, Minerals & Supplements (VMS) market globally​

Our mission: to bring health in people’s hands by making self-care as simple as it should be for over half a billion consumers worldwide.​

At the core of this mission is our 100+ loved brands, our 11,000-strong global team, our 13 best-in-class manufacturing sites and four specialized science and innovation development centers. ​

Headquartered in France, Opella is the proud maker of many of the world’s most loved brands, including Allegra, Buscopan, Doliprane, Dulcolax, Enterogermina, Essentiale and Mucosolvan.​ B Corp certified in multiple markets, we are active players in the journey towards healthier people and planet.​

Find out more about our mission to bring health in your hands at www.opella.com.

Our Team:

CHC Global Business Services will be managing global end-to-end (E2E) processes, ensuring efficiency and effectiveness by using innovative solutions while simplifying and harmonizing the E2E process delivery. GBS is structured around the following end-to-end processes:

People Services, Account to Report (A2R), Source to Value including tactical sourcing & Travel and Expenses (S2V), Customer Invoice to Cash (CI2C), Finance Pivot (FP&A), Master Data Management (MDM).

Job

• This position will play a key role in ensuring consistent adoption of Ci2C process related to invoicing, cash application and reporting across the region

• Contribute to Credit Committee and/or Ci2C Governance

• Address operational issues and follow through to resolution in an effective and timely manner

• Monitor operational KPIs and compliance with Opella policies and guidelines

• Drive continuous improvement

• Lead the team of AR closing & reporting, collections & receivables management analysts

Key Results/ Accountabilities:

1) Operation

• Secure invoice booking & revenue recognition, perform AR monthly closing and reporting services to CHC as per their respective Service Level Agreements (SLAs)

o Monitor SD/FI interface and ensure invoices are booked correctly

o Generate & book non-Trade invoices

o Participate in Balance Sheet Reconciliation Meetings

o Ensure revenue recognition (Trade & non-Trade) and related accounting

o Analyse AR ageing reports, recommend bad debts reserves and post entries

o Participate in month end closure activities: reconcile AR postings with GL, analyse & resolve discrepancies, post adjustment entries

o Prepare month end and ad-hoc reports for revenue and AR analysis

o Contribute to periodic reviews and definition of revenue recognition accounting scheme

• Deliver receivables management and cash application services to CHC as per their respective Service Level Agreements (SLAs)

o Manage incoming payments

o Perform clearing of Accounts Receivables (AR), analyse discrepancies related to unapplied / misapplied receipts or deductions and propose resolution

o Execute securitization program and factoring

• Contribute to business reviews

• Be accountable for the delivery of receivables management, cash application services, invoice booking, revenue recognition and AR monthly closing and reporting services in the region.

• Ensure compliance of processes, transactions and reports with Opella policies and guidelines

• Contribute to business reviews

• Supervise and coach AR closing & reporting analysts and cash application analysts:

o Provide expertise and coaching

o Anticipate workload and allocate resources for effective and efficient delivery

o Select and hire employees

o Evaluate employee performance, determine training needs, develop talent

o Address performance issues and make recommendations for personnel actions

o Motivate and reward employees by recommending salary increases, bonuses and promotions

• Build, document and transfer Ci2C Core Model process knowledge (Level 6/7) relating to invoicing, AR Closing, reporting activities receivables and cash application management

2) Continuous improvement

• Identify process improvement opportunities through elimination of redundant activities

• Participate in process automation initiatives and ensure seamless adoption and transition

• Participate in global projects as required

About you

SKILLS, EXPERIENCE & KNOWLEDGE REQUIREMENTS:

Functional

• Expertise in customer invoice to cash, accounts receivables and collection processes and activities.

• Knowledge of accounting and monthly closure process

• Good business acumen

• Strong deductive and analytical skills

Technical

• Computer literate and familiar with accounting applications (knowledge of SAP will be an advantage)

• Knowledge of Microsoft Office, Blackline, High Radius

Interpersonal

• Ability to interact with internal and external clients in a professional manner

• Team player, able to work collaboratively transversally and with Ci2C front line teams with an end to end mindset

• Good communication skills

• Attentive to customer needs and feedback

Leadership

• Ability to work independently and take ownership of tasks and processes

• Ability to organize, prioritize and structure the tasks for oneself and direct reports

• Attentive to detail and works with precision

• Action oriented, delivery driven, change agent

• Lead by example to deliver high quality service, customer satisfaction

• Constantly driving team to find opportunity to improve process, CI mindset.

Background

• Graduate degree in accounting or finance

• 8-10 year experience in accounts receivables, invoicing, order management, monthly reporting & closing process, preferably in an international multicultural environment

• People Management in a shared service environment for at least 3-5 years

• Fluent in English; knowledge of other languages is desirable

Why us?

At Opella, you will enjoy doing challenging, purposeful work, empowered to develop consumer brands with passion and creativity. This is your chance to grow new skills and be part of a bold, collaborative, and inclusive culture where people can thrive and be at their best every day.

We Are Challengers.

We are dedicated to making self-care as simple as it should be. That starts with our culture. We are challengers by nature, and this is how we do things:

All In Together: We keep each other honest and have each other's backs.

Courageous: We break boundaries and take thoughtful risks with creativity.

Outcome-Obsessed: We are personally accountable, driving sustainable impact and results with integrity.

Radically Simple: We strive to make things simple for us and simple for consumers, as it should be.

Join us on our mission. Health. In your hands.

www.opella.com/en/careers