Job Description

Be the Transformation Champion:

• Lead the charge in driving Chubb Life Vietnam’s most critical digital and operational transformation initiatives. You will be at the forefront of reimagining how insurance works for millions of customers.

Architect of Change:

• Design and execute breakthrough solutions that redefine business processes, customer journeys, and operational excellence. Your work will set new industry benchmarks for speed, quality, and innovation.

Strategic Partner to senior leadership/ stakeholders:

• Collaborate directly with C-level executives and senior leaders, influencing strategic decisions and ensuring alignment between business vision and execution.

Orchestrate High-Impact Squads:

• Build, inspire, and lead cross-functional teams to deliver complex, high-value projects. Foster a culture of agility, accountability, and relentless pursuit of excellence.

Deliver Results That Matter:

• Own the end-to-end delivery of multi-million-dollar transformation programs—ensuring every milestone is met, every risk is managed, and every outcome delivers measurable value.

Drive a Culture of Innovation:

• Champion new ways of working, from Agile methodologies to data-driven decision-making, and embed a mindset of continuous improvement across the organization.

Mentor Future Leaders:

• Develop and coach a new generation of delivery managers, empowering them to take on bigger challenges and develop their careers.

Be the Voice of Progress:

• Communicate transparently and compellingly with all stakeholders, from boardroom to project team, ensuring clarity, buy-in, and momentum at every stage.

• Education: Bachelor’s degree or higher in Business Administration, Information Technology, Finance, or related fields.
• Experience:
  • Minimum 8 years of experience in digital transformation project management, with at least 3 years in life insurance or financial services.
  • Prefer candidates who have led large-scale projects in claims, operations, digital transformation, and have experience working with C-level executives.
• Knowledge & Skills:
  • Strategic thinking, strong financial analysis and planning skills.
  • Excellent leadership and communication skills, with the ability to influence and persuade senior stakeholders.
  • Proficient in change management, conflict resolution, creative and pragmatic problem-solving.
  • Data management, analytics, and experience with AI/Machine Learning are advantages.
• Personal Attributes & Working Style:
  • Resilient, professional, autonomous, transparent, highly committed to results.
  • Able to adapt quickly to fast-paced, high-pressure environments.
• Certifications: Preferably Scrum Master, Product Owner, PMP or equivalent certifications.
• English: Good communication skills with international stakeholders.