Job Description

Join a Values-Driven Organisation Making a Real Difference
CHT Care Homes is a trusted, not-for-profit organisation with over 60 years of experience supporting older New Zealanders. With 21 homes across the North Island, we are proudly guided by our core values: care, compassion, comfort, companionship, and connectedness.
We are currently seeking a dynamic and highly organised Administrator to become the welcoming face of our care home. This is a pivotal, people-focused role where your energy, professionalism, and attention to detail will make a meaningful impact every day.
About the Role
Based at CHT Hayman – Wiri, a large 110-bed care home in a fast-growing area with easy access to major transport routes, this is a full-time position (Monday to Friday, 40 hours per week).
As our Administrator, you’ll be at the heart of our operations—supporting residents, families, and staff while ensuring everything runs smoothly behind the scenes.
Key Responsibilities
• Manage a busy reception area with confidence and professionalism
• Welcome residents, visitors, and families with warmth and positivity
• Respond to enquiries and provide exceptional customer service
• Prepare and assist with financial reporting
• Support day-to-day administrative functions across the facility
• Handle incoming and outgoing mails and phone calls efficiently
• Maintain and update staff rosters
What You’ll Bring
• Outstanding communication and interpersonal skills
• Genuine empathy and respect for older people
• A strong customer service mindset
• Excellent organisational and multitasking abilities
• Experience in administrative or clerical roles
• Confidence using computer systems and ability to learn new tools quickly
• Eligibility to work in New Zealand
Why Join Us?
At CHT, you’ll be part of a supportive and inclusive team that values individuality and collaboration. This is more than just an administrative role—it’s an opportunity to contribute to a community where people truly matter.
If you’re proactive, people-oriented, and ready to take ownership of a rewarding role, we’d love to hear from you.
Our Meaningful Benefits :
• Fixed shifts, Monday – Friday, providing work life balance
• Long Service Leave + Annual Shoe Voucher + Employee Referral Scheme
• EAP Services + My Everyday Wellbeing access to enhance your health and wellness