Job Description

ABOUT GLASSWORKS

Founded in London in 2010, Glassworks is an independent women's fashion retailer known for bold style, exclusive designs and collections that celebrate individuality and confidence.

We operate across London, Brighton and ecommerce, combining distinctive fashion with a customer-focused, commercially driven retail experience.

THE ROLE

We are looking for energetic, commercially minded and customer-focused Christmas Temporary Retail Style Advisors to support our London stores throughout the Christmas and New Year trading period.

This is a hands-on retail role. You will be expected to engage confidently with customers, contribute to sales targets, maintain excellent store standards and help keep products moving efficiently from the stockroom to the shop floor.

Christmas is one of our busiest trading periods. We need dependable team players who can work at pace, take initiative and remain focused on customers and commercial priorities.

Both full-time and part-time opportunities are available.

KEY RESPONSIBILITIES

Sales & Customer Experience

• Proactively approach and engage customers in a friendly, confident and helpful manner.
• Understand customer needs and recommend suitable clothing, accessories and styling options.
• Develop strong product knowledge and communicate the Glassworks brand confidently.
• Contribute to daily sales targets through effective selling, product recommendations and customer service.
• Support fitting rooms, transactions and the overall customer journey.

Stock & Store Operations

• Replenish stock promptly to maintain product availability and maximise sales opportunities.
• Support deliveries, stock transfers, quality checks and stockroom organisation.
• Maintain accurate stock handling and report discrepancies promptly.
• Work efficiently during busy trading periods, prioritising tasks that support customers and sales.

Visual Merchandising & Standards

• Maintain clean, organised and commercially appealing shop-floor displays.
• Support rail refreshes, product presentation and mannequin changes.
• Ensure garments are correctly displayed, priced and replenished.
• Maintain excellent standards across fitting rooms, tills and stockrooms.

Teamwork & Accountability

• Support Store Managers and Supervisors with daily trading priorities.
• Work collaboratively to achieve store targets and deliver a positive customer experience.
• Demonstrate punctuality, reliability and flexibility.
• Take ownership of assigned tasks and complete them efficiently.
• Follow company procedures, including health and safety, security and stock control.

WHAT WE ARE LOOKING FOR

Essential

• Confident communication and strong customer service instincts.
• Genuine interest in fashion and styling.
• Positive, proactive and commercially focused attitude.
• Ability to work efficiently in a fast-paced retail environment.
• Reliability, punctuality and strong teamwork.
• Willingness to learn and follow store procedures.
• Availability to support Christmas and New Year trading.
• Right to work in the UK.

Desirable

• Previous fashion retail or customer-facing experience.
• Experience working towards sales targets.
• Experience with stock replenishment, merchandising or retail transactions.

Previous retail experience is preferred but not essential. We value initiative, a strong work ethic and the ability to contribute positively to store performance.

WORKING PATTERN & CONTRACT DATES

Location: London – Glassworks Retail Stores

Employment Type: Temporary / Fixed-Term

Working Pattern: Full-Time and Part-Time

Contract Period: November 2026 to mid/late January 2027

Reporting To: Store Manager / Store Supervisor

Temporary period: November 2026 to mid/late January 2027.

We are recruiting for full-time and part-time temporary positions to support:

• November trading, including Black Friday on 27 November 2026.
• December Christmas trading, including busy weekends and the lead-up to Christmas.
• January 2027 New Year trading and post-Christmas sales.

Candidates should provide their availability across November, December and January, including any pre-booked leave.

Exact start dates, contract end dates, weekly hours and shifts will be confirmed individually based on operational requirements.