Job Description

Job Title: Christmas Kettle Coordinator

FLSA Status: Full Time - non-exempt

Reports to: EDS Administrative Assistant

Schedule: TBD

Supervises: N/A

Rate of Pay: $18.75

Closing Date: 12/01/26

Benefits: Standard Seasonal; Full-Time, Non-Exempt employees are eligible for but not limited to the following:

Sick leave benefit – 1 day per month, 12 sick days per year (accrual and availability begins at hire; sick time accrual is pro-rated for part-time hours.)

The Christmas Kettle Coordinator position is responsible for the advanced

preparation and managing of a successful local Salvation Army Christmas Kettle campaign.

Duties

1. Responsible for the preparation, management, and success of The Salvation Army Kettle program.
2. Visit with all kettle locations before season starts and meet the manger and secure location.
3. Scout out new locations, approach store managers and request the store as a new kettle location. If the company does not have a corporate agreement, work with the store manager, to get permission to have a kettle on site. If the store asks for a corporate agreement, ask for DHQ’s Development Departments help.
4. Secure all necessary permissions to ring at kettle sites, this includes but is not limited to insurance certificates, corporate & property manager agreements.
5. Ask stores when they have their highest foot traffic, make sure kettle workers and volunteers shifts are scheduled to cover those times.
6. Hire workers needed for a successful kettle season. (Consider hiring local musicians when possible.)
7. Organize or support efforts to bring attention to the kettles through things such as competitions between groups. Possibilities include Service Club Day, local celebrity day etc.
8. Be responsible for the orientation and training of kettle workers.
9. Review kettle equipment, repair, paint or purchase as determined by your supervisor.
10. Create daily and weekly schedules.
11. Schedule all kettle workers and volunteers.
12. Make sure all the correct paperwork is provided and collected.
13. Review daily reports and adjust kettle placement, shift schedules etc. as necessary.
14. Initially deal with issues as they arise, refer all serious of potentially serious issues to the corps officer or DHQ immediately.
15. Make sure all money is counted and processed per policy.
16. Responsible for ensuring all the employee schedule information is collected and processed for payroll. Following all applicable laws.
17. Use The Salvation Army required software program to manage the Kettle program.
18. Prepare thank you letters on behalf of The Salvation Army informing how much was raised to help the community from their location. (When no volunteer coordinator is hired)
19. Recruit volunteers for Christmas kettles using all means possible, including reaching out to present volunteers, service clubs, schools, churches, volunteer organizations, corporations and businesses, advertising online through social media and using The Salvation Army volunteer program.
20. Review kettle reports daily and make necessary changes and business decisions quickly.
21. Incorporate kettle best practices into your kettle campaign. To do this please join the Kettle Academy Facebook group and review the material.

QUALIFICATIONS

• College Degree preferred but not required.
• 2 years’ experience working in a similar setting; analytics, sales, attention to detail, time management, organizational, and interpersonal skills are essential.
• Ability to maintain highly confidentiality information.
• Reliable and dependable, resolving requests in a timely fashion.
• Possess excellent communication skills and ability to work with people from diverse backgrounds.
• Ability to work independently and as part of a team.
• Ability to multi-task and remain flexible as needed.
• Well versed with Microsoft Office Products, including Windows based platforms such as Word, Excel and PowerPoint with a demonstrated ability to create correspondence and maintain spreadsheets.
• Must have an appropriate driver’s license and legally be able to drive.
• Bilingual (Spanish) is desirable.

PHYSICAL REQUIREMENTS

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis.
• Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead.
• Ability to lift up to 25 lbs. (usually file boxes)