Job Description

The Salvation Army

Yakima Corps

POSITION TITLE: Kettle Coordinator

DEPARTMENT: YAKIMA CORPS

STATUS: TEMPORARY, NON-EXEMPT

SCHEDULE: See Below. 11/9 through 12/31.

SUPERVISOR: ENVOY LISA SARGENT

GENERAL STATEMENT:

The Salvation Army is a branch of the Christian Church, and the ultimate goal of all programs is spiritual regeneration of all people.

The Salvation Army is an equal opportunity employer.

SCOPE OF POSITION:

Manage all aspects of the Christmas Kettle Program. Supervise, schedule, and monitor all kettle workers and drivers for the Christmas Kettle Program. Maintained all necessary records required for Human Resources management, payroll, and accounting to monitor individual workers and sites.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Contact all store managers by letter or phone to seek permission to establish a kettle site at their location. Acquires necessary documentation (insurance, etc.) for each site.
• Check all equipment to ensure it is in good shape and ready for use. Maintain kettle equipment. This will ensure that the kettles, kettle stands, bells, and aprons are always clean and in good condition.
• Assist with placing any help wanted advertising for bell ringers in newspapers, etc.
• Make sure applications are available along with necessary hiring paperwork and begin giving applications out after November 1st
• Interview and hire applicants. Ensure that kettle workers complete ALL necessary forms. Paperwork MUST be complete before a worker may begin work. Background checks must be in progress before a kettle worker can start work.
• Assist in providing all necessary data on all bell ringers as they are hired. This must be done daily. See that all paperwork is duplicated, the appropriate temporary employee form is filled out, and the documents are submitted to DHQ when requested.
• Make sure all stands and signs are delivered to kettle sites the day before kettles are scheduled to begin.
• Conduct an orientation meeting with all kettle workers before kettles are scheduled to begin. Review the responsibilities and guidelines. If the kettle worker has not completed any of the required paperwork, this MUST be done at this time.
• The coordinator must be available at the beginning and end of each day to assign workers to sites (matching best workers with most productive areas), discuss problems, and answer questions.
• The coordinator must be available to drop off and pick up workers.
• Coordinates the usage of volunteers for kettles and special events.
• Establishes driver schedules and routes.
• Collect the time sheets daily. Ensure that correct data is available daily to facilitate data entry for payroll. Check paychecks with the Administrative Coordinator when they arrive and process for distribution to workers.
• Perform “spot checks” on workers throughout the day to ensure the best possible image is being presented.
• Troubleshoot any problems with bell ringers, managers, drivers, etc.
• Keep records of the assignment of each kettle worker and work cooperatively with the Corps Officer to monitor the locations’ productivity. Dismiss any bell ringers that are not at least doubling their pay. Use a computer printout to determine productivity (dollar per hour average).
• Assist with the accounting of kettle money. This will involve ensuring that each kettle contains a slip of paper with the date, location, worker, and time in/out and that all kettles are accounted for at the end of the day.
• Inventory all equipment at the end of the season.
• Prepares a season-ending brief.
• Other seasonal duties as assigned.

EDUCATION AND WORK EXPERIENCE:

• High school diploma required. Some post-secondary education preferred.
• A minimum of six months related experience; supervisory experience preferred.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• Detail oriented and attention to detail
• Self starter
• Team player
• Strong use of the English language in verbal and written communication
• Excellent telephone skills
• Ability to work in a fast-paced environment and maintain poise under pressure
• Customer service mindset
• General accounting or bookkeeping knowledge
• Strong analytical and research skills
• Proficient typing skills (60 words per minute)
• General knowledge of business protocols
• Ability and willingness to keep information confidential
• Driving: Must possess valid State of (add) Washington driver's license, be able to pass the Salvation Army motor vehicle report standards, and be at least 21 years of age.

PHYSICAL REQUIREMENTS:

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis
• Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead
• Ability to operate telephone
• Ability to operate a desktop or laptop computer
• Ability to lift up to 25 lbs. (usually file boxes)
• Ability to access and produce information from a computer
• Ability to understand written information

Working Conditions:

Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomfort associated without noise, dust, dirt and similar. Some work will be done out in the community, where some discomforts related with changes in weather will occur.

Work Schedule / Location:

Monday through Saturday – some split shifts up to 40 hours a week. Approximate start date November 9th and working through December 31st.

The Salvation Army reserves the right to reassign, review the job or to require that different or additional tasks be performed based on the organization’s need or when circumstances change.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.

THE SALVATION ARMY MISSION STATEMENT:

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by love for God. Its mission is to preach the gospel of Jesus Christ and meet human needs in his name without discrimination.

The Salvation Army is an Equal Opportunity Employer and committed to providing a respectful environment for all applicants and employees that is free from unlawful discrimination or harassment based on age, race, color, religion, sex, national origin, marital status, disability, citizenship, sexual orientation, gender identity, gender expression, or any other characteristic protected by law. Such equal opportunity for employment will apply to recruitment and hiring, training, promotion, salaries and other compensation, transfers and layoffs or termination.