Job Description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

POSITION PURPOSE SUMMARY:
The Salvation Army Christmas Kettle Campaign is part of a century old tradition to contribute towards building strong communities by helping TSA to give hope to other.
Kettle Coordinator II position is a short-term contract position. The incumbent is responsible for oversight of several Christmas Kettle locations in a given geographical zone area. Zone locations include shopping malls, grocery stores and retail outlets.

ACCOUNTABILITIES:
The incumbent may perform all, some, or similar range of duties.

• Oversee the operations of the Christmas Kettle campaign including: orientation and performance management of kettle workers, scheduling of volunteers/workers

• Responsible as a group work leader, provides direction and checking results and overseeing the activities of Christmas Kettle Campaign volunteers/workers

• Will participate in recruitment of kettle volunteers/workers

• Foster and maintain positive working relationships with kettle sites

• Arranges the delivery and pick-up of kettles to/from sites daily when needed, ensuring the security of donations.

• Hosts or arranges for someone to host at a kettle as required ensuring necessary coverage for breaks, etc.

• Ensure that kettle locations have adequate supplies of literature etc.

• Addressing conflicts/issues as they arise

• Post campaign; retrieve all equipment/supplies from various kettle locations.

• Represent The Salvation Army in a positive, professional manner.

Hours are typically 8:30am to 4:00pm (35 hours per week), but flexibility is needed once the Kettle Campaign commences November 12, 2026.

WORKING CONDITIONS:

Working environment is typically an office environment.

Travel within city may be required.

This is a temporary position. Weekly schedule will start at 8:30am to 4:00pm for 35 hours per week. (Hours of work and work schedule may vary as per the operational requirements. Flexibility in work schedule is required, as work hours will gradually increase to meet the Christmas Kettle Campaign operational requirements. Shifts will include days, afternoons, evenings, weekend shifts and split shifts, Monday through Saturday)

EDUCATION, EXPERIENCE AND QUALIFICATIONS:
• Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
• Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
Alternative combination of education and Experience may be considered.

Education, Qualifications and Certifications:

· High School diploma or equivalent

· Valid Criminal Record Check required

· Valid Driver’s Abstract required

Experience and Skilled Knowledge Requirements:

• Experience in office administration, with general office equipment, and strong working skills and experience using MS Word and Excel

• Excellent communication and interpersonal skills

• Ability to multi-task and work well in a fast-paced and occasionally stressful office setting

• Support for and an understanding of the mission and the purpose of The Salvation Army

Skills and Capabilities

· Occasional lifting of up to 20 pounds may be required.

· Providing direction and checking to staff/volunteers

· Excellent organizational skills required, must be self-motivated

Preferred Skills/Capabilities:

• Prior kettle experience or equivalent would be a definite asset

Compensation:

The target hiring range for this position is $18.50 to $23.13 with a maximum of $27.76.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.caif you have a need for any accommodation and we will be pleased to discuss this with you.